Sony WH-1000XM3 quick mute

[Uberbres]

I've recently bought the Sony WH-1000XM3 and was expecting there to be a quick mute function on the headphones rather than having to go to the laptop or phone application and mute within that. I'm very disappointed that there isn't!

I have a cheap headset on my office PC that has a physical button on the headset which I regularly use and is very convenient when in conference call and there is noise in the background that otherwise gets picked up by the mic.

Surely this is a function Sony can add into this headset!

[HannahEd01]

The only mute function I'm aware of over Sony products is on the WH-1000XM4, it doesn't mute the person's voice though, it mutes the music playing while

Speak-to-Chat is activated. I think the mute over calls might be a thing a software update can add. You can use the support page to search for updates and leave feedback guys.

[brunojohnson]

Since Sony do not seem to care about their customers, who have been requesting a mic mute function now for years, I bought the Bose Quietcomfort 35. This has a mic mute function, by pressing both the up and down volume at the same time.

I'm sorry Sony, but you need to do better a better jop of listening to customers needs.