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macos doesn't show WF-1000XM4 battery level

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craigmcfly
New

macos doesn't show WF-1000XM4 battery level

I've had a look at various bluetooth diagnostic tools, and the WF-1000XM4 isn't announcing the battery level to macos. Please can this be resolved? It's a basic thing for bluetooth devices these days - even my generic mouse does it. 

2 REPLIES 2
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Lord_viridis
Expert

In order for MacOS to show the battery %, both devices must be using the same Bluetooth connection profile. Connection and pairing does not guarantee battery % will be shown.

Unfortunately, it's very common for MacOS to not show battery % for a large amount of devices, especially devices using a more recent Bluetooth profile.

You could go into the Mac settings for Bluetooth and manually trying different profiles, but that may knock out % readings of other devices.

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craigmcfly
New

Bluetooth Profiles isn't a thing I'm aware of. Can you steer me in the right direction?