This laptop contains a Matshita DVD-RAM UJ890AS which will not read any format of disc.
The problem started completely out of the blue as the drive was working perfectly fine a couple of days prior to the problem starting. Whether a windows update or iTunes update etc
The drive is showing in Disk Management and shows as working properly in Device Manager.
Event viewer shows the following error The driver detected a controller error on \Device\CdRom0.
I have so far;
- Checked for available driver updates - none noted
- Uninstalled the driver, rebooted the machine and let Windows re-install automatically - still no resolution to the problem.
- Tweaking the registry to remove the upper filters associated with iTunes - since resorted back to standard as this did not resolve the issue.
- Also removed iTunes and reinstalled
Machine is running Windows 7 Home Premium (SP1) 64 Bit.
Does anyone have any ideas?
Thanks