Kodak Hero 5.1 not intalling on to laptop

[the80shog]

Hi, my new Kodak Hero 5.1 will not install on to my lap top...any ideas? Perhaps I'm missing someting basic.

Any solution greatly appreciated

[Blencogo]

Hi, what error messages do you get?

What model Vaio do you have?

Have you tried the Kodak AiO Installation Demo:

http://support.en.kodak.co.uk/app/answers/detail/a_id/42501/selected/true