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Strange problem with WiFi Connection

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bigbilly69
Explorer

Strange problem with WiFi Connection

I've had my Android OLED TV about 9 months now.  I started getting messages saying "WiFi no Internet available" although my BT router was only about 25/30 feet away in the next room.  I invested in an extended kit from BT and the unit  is only a couple of feet from the TV and no problems for 9 months.  Last night I was watching iPlayer and it kept buffering and when I checked the WiFi was only 50% which was the same as the router.  I switched back to the router which was the same at 50% and the extended went to 100%.  As soon as I connected the extender to the TV it reverted to 50 %.  I have no problems with any other devices used on that same extender.

1 REPLY 1
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Joe_Dohn
Specialist

This used to be an issue on older models and old software versions. What TV model do you have and what software version is it currently on?