[Master Thread] - Marshmallow Update - Amber/Green Blinking LEDs

[HUSH2H]

I believe this issue deserves a separate thread since it is affecting so many people around Europe. After Sony released the update i put it on a SONY stick and proceed to upgrade, the tv was reporting: 'updating' then it restarted but it did not come back - black screen and led flashing green-orange! Tried all the tricks to get it to work but no luck so far

Lots of people complain abotu this issue on a russian forum: 'Killed sony kdl43w808c, Slovakia, 11/2016. I called Sony support. Told not to turn off the TV set or disconnect it from the Internet, as update should come, correcting this problem'

https://translate.google.com/translate?sl=auto&tl=en&js=y&prev=_t&hl=en&ie=UTF-8

[vacalimar]

c'mon SONY!!!

[Jhinwxm]

Maybe this has not happened to everyone? In fact I very much doubt it has. We're the unlucky few.

Hands up who is never allowing a software update on their TV ever again?

[Tarpii]

I wonder what is the acceptable percentage of bricked 43" televisions?

[Anonymous]

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@Tarpii wrote:

I wonder what is the acceptable percentage of bricked 43" televisions?

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Would this count?

[Tarpii]

Haha Quinnicus, I think you might need to start a new thread for that one.

[razvpop]

i just fallow the steps, i have 1 hou and 30 mins of white light LED no more Amber/Green i am waiting, they sad to me it will resset in about 2 houres, hope they are right!

i l be back in 30 mins with a reply!

[Anonymous]

As an update:

I cannot obtain any further information than what you guys have got.  However to be frank, as time is now ticking on - my advice very soon is basically to contact Sony and arrange a service repair.  I dont think its fair to 'string' people along with a 'sort of promise' of a USB update.  Lets see what tomorrow brings, which would be a week since the firmware was released.

[vick18]

@razvpop

Any news?

[razvpop]

still white light but 2 houres and 20 mins allready 😞 i guess it is a fail...

@vick18

Well i did the next steps: 

1. disconect the AC/DC cord so no power to TV.

2. after 5 mins i plug in AC/DC cord -> TV start to blink Amber/Green

3. after 1 min. i insert the USB with the update on it.

4. then i pressed the Power button on my remote control.

- the LED turn White; specialist from SONY says that is the sign that the TV recognized the update and starts to install it. this will last at list 30 mins - but sometimes could last 2 houres.

i did that and failed, the TV blinks again Amber/Green.

Now, i unplugd the CI+ card and the Cable/Antena and doing the same thing, if this wont work either, i will pack the TV and take it to SONY - territorial service in my town.

I allready spoke to SONY Support about it they sad to me nicely that this problem will be fixd, after i spoke with the Service in my Town, they didnt got any TV with this problem yet, so i m the "LUCKYEST" one i guess.

i l be back with info in another 2 houres...

taking a boutle of vine meanwhile...

[vacalimar]

@razvpop

tell us, you just waiting or you doing something (usb pluged on tv...)