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KDL-43W807C recording to HDD fails as TV set turns off before the program to be recorded

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jcsaba
Explorer

KDL-43W807C recording to HDD fails as TV set turns off before the program to be recorded

My KDL-43W807C TV set recording to the registered HDD worked well earlier. Recently, however, I noticed that several pre-set (time-scheduled) recordings have failed due to turning-off status of the TV set. I set the recording schedule e.g. 18.00, (orange light is on) and I noticed that before the start of the recording itself, the TV set turns off automatically (no light). Obviously, unless I just watch the TV set at the scheduled time, recording fails as TV set is being off. TV set turns off not when recording should start, but some time before.

Has anyone met similar disfunction? Any suggestion?

Thanks,

Csaba

10 REPLIES 10
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TheRealOG
Community Team

@jcsaba Try the basic network connection troubleshooting steps: https://helpguide.sony.net/tv/caep1/v1/en/08-06.html

If that didn't help, try to connect to another network like mobile hotspot, if that worked fine contact your network provider. 

If still no luck, contact Sony support for a better advise.