I purchased a 65in Bravia 8 TV (K-65XR80) in August 24. I’ve been very happy with overall quality, functionality and responsiveness.
However, During that time (5 months) I’ve had approximately 5 Power Off/On (I.e. Restarts) while watching the TV. Two while streaming, Two while watching Blu-Ray player and once while simply on TV Home screen doing nothing!
I started to investigate (using System Uptime) to see if they were any restarts while not watching the TV – and there are.
Specifically, if the TV has an Uptime of over 26 hours (approx.) and then switched off by the remote (i.e. goes into standby), then 6 minutes later (actually 5m 55s) it performs a power restart and the Uptime goes to zero. If the Uptime is less than 26 hours it won’t power restart after going into standby.
The power restart is obvious – there are 2 “clicks” – one as the power goes off and another “click” when the power comes back on. Followed (20-30 secs) by the power light briefly coming on at the front of the TV as the OS is loaded.
The above is predictable and reproducible! So potentially two problems – or the same problem manifesting in two ways?
At the moment, I’m concentrating on why it appears to “schedule” a power restart (power off/on) every time I power off (go into standby), when the uptime is greater than 26 hours!
I have tried a few things to see if it makes any difference:-
- Removed all HDMI Connected equipment – only coax and Wi-Fi connected. Left for more than 26 hours.
- Remove ALL connections (inc coax) disconnect from power socket for 2mins+
- Use “Other” remote (IR remote rather than RF remote)
- Cleared internal cached storage – several times.
- This happens with both Version 112.627.030.1EUA and the latest from December - Version 112.628.050.1EUA.
- Ran all Diagnostics from Help screen – all OK.
- The Power outlet is fine – same one I used for previous Bravia TV for 10 years with no issues.
None of the above makes any difference.
My last option will be a factory reset. I don’t want to do this yet due to the number of “apps” I need to configure, etc.
So, my question – does anyone have a Bravia 8 TV (I’m guessing size is not relevant, but who knows) that could look to see if they get restarts (power Off/On) after using “Power Off” from remote (i.e. standby) AND after an Uptime of 26hours?
Given the reproducible nature, I’m not sure if this is a “bug” or a “feature”. I don’t think it’s a fault as such. It does look like some obscure “logic” in the software (or firmware).
