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Sony Xperia 1 III Delivery delays

nsxpsa
New

Sony Xperia 1 III Delivery delays

Hi, 

I have recently pre-ordered Sony Xperia 1 III, but the supplier of the telephone says that since there is delay from Sony in delivery of the phone, the phone is delayed. 

Could someone help in defining the delivery date of the product? 

I was looking forward to claim the free headphone that comes with pre-order, but if the phone does not arrive withing the campaign time, one will not be able to take advantage of the campaign and miss out on the benefit of pre-ordering. Which was to get the headphones with the phone. 

Could you please let us know what will done for those who has pre-ordered with the intention of using the campaign and in the end are not able to use the campaign as the delivery is delayed and hence the last date of the campaign has been crossed 

Thanks, 

12 REPLIES 12
profile.country.GB.title
anvoyno
Explorer

"customer deception or fraud." - Agree

profile.country.GB.title
anvoyno
Explorer

I take my words back. The headphones were collected from the neighbour today. Sony eventually sent me a tracking number (today). I did not have a Royal Mail card left at my address and the neighbour did not bother to tell that they have my parcel since 12/10/21!! So, Sony kept their promise and sent my headphones on time. 

profile.country.GB.title
EMS_MO72
Community Team

Really glad to hear that you received your headphones, congratulations.