topic Re: problems while recovering vaio in PCs & Accessories

problems while recovering vaio

nkumar23 — Mon, 02 Jul 2007 10:59:36 GMT

Hi,
I have a vaio FJ3S/W . Recently I started having the blue screen with different information everytime like : DRIVER_IRQL_NOT_LESS_OR_EQUAL, PAGE_FAULT_IN_NONPAGED_AREA, win32.sys, ntfs.sys, {Unable to locate component}, PFN_LIST_CORRUPT, hard Error.

I tried starting in safe mode, but again got the blue screen. Then I thought about using the recovery disk to recover the c drive. Initially I performed the hard disk check and it passed successfully. Then I tried recovering the vaio using the recovery disk. When it is about 9 percent in the process, the process aborts saying that "failed to read image file". What can I do now? - my warranty has expired recently 😞

Any help would be appreciated!

Thanks,
Nav

Re: problems while recovering vaio

Blencogo — Mon, 02 Jul 2007 11:17:42 GMT

Hi Nav,

Two other ways to start the Recovery Process if you still have your Recovery Partition intact: -

If you can boot into Windows -

Start -> All Programs -> Vaio Recovery Tool -> Vaio Recovery Utility

and choose 'Drive C:\ Recovery' from the menu.

If you cannot boot into Windows -

At the first Vaio splash screen during boot, tap F10 continuously and this should start the Recovery to factory settings from the hard disc hidden partition.

Re: problems while recovering vaio

nkumar23 — Mon, 02 Jul 2007 19:25:24 GMT

thanks for the prompt reply.

I am not able to log into windows.
if I use F10, would I also lose the data in the 😧 drive? as I have all the important files there?

Cheers,
nav

Re: problems while recovering vaio

nkumar23 — Mon, 02 Jul 2007 19:44:19 GMT

Hi,
i tried using the F10, however the recovery process again terminated at the same point at 9 percent complete! It again gives " failed to read the image file". What should I do now? Please help.
Thanks
Nav

Re: problems while recovering vaio

Thalamus. — Mon, 02 Jul 2007 19:50:45 GMT

Hi Nav,

did you remove the recovery disc's from the CD/DVD drive before you started your Vaio and pressed F10 at the splash screen to start the recovery process..

Re: problems while recovering vaio

Blencogo — Mon, 02 Jul 2007 19:56:28 GMT

Hi Nav,

Also try tapping F2 at boot and once in the BIOS reset the BIOS Default Values and Save the changes before trying to run the recovery.

Evening Thalamus

Re: problems while recovering vaio

nkumar23 — Mon, 02 Jul 2007 20:23:22 GMT

Hi,
I had removed the recovery disk and did also restored the default settings for BIOS. still the same error - failed to read the image file! However, now when i pressed the "retry recovery button, it again gave me a blue screen with: Page_fault_in_nonpaged_area error with a STOP message indicating dmboot.sys . Is this becoming worse?
thanks,
nav

Re: problems while recovering vaio

nkumar23 — Wed, 04 Jul 2007 12:44:02 GMT

Hi,
I have opened a case with the esupport for vaio, but they have not responended in 3 days. If the F10 method is not working, doesn't it mean that the recovery partition itself was flawed since the very beginning - as the restored DVD also gives the same error at the same point!
Should I borrow one of my friend's xp disk and try to re-install XP using my own product key? Am not sure how to proceed on this.

Any help is appreciated.
Thanks,
Nav

Re: problems while recovering vaio

kee-lo_ — Wed, 04 Jul 2007 12:49:38 GMT

Yeah, sounds like the recovery partition has been corrupted in some way.

The quickest route to support is via the phone, the eSupport is usually slow.

Re: problems while recovering vaio

nkumar23 — Tue, 10 Jul 2007 12:59:01 GMT

Hi,
I managed to fix the problem myself. I ran the memtest and figured out that one of my 512MB RAM had gone bonkers. I have removed it from the system and its working fine now. Its just a matter of installing the applications on the system.
Had I know about performing memory test earlier, It would have saved me from a lot of trouble (I formatted my hard-drive initially 😞 )

Thanks for all the help.
Cheers,
Nav