topic Re: no upgrade for 945gm express chipset in PCs & Accessories

no upgrade for 945gm express chipset

ggree — Sat, 30 Jun 2007 15:40:33 GMT

I have a vaio vgn-n21s/w. I tryed to upgrade che 945gm chpset's driver but I've been stopped by a system deny: the driver is not convalidated for your product.
I'd like to upload the driver because a performance advice informs that this driver makes the bootstrap slow.

Re: no upgrade for 945gm express chipset

Blencogo — Sat, 30 Jun 2007 21:53:47 GMT

Hi ggree,

We have escalated this for you to Sony. Unfortunately they have not replied, nor has anyone else come up with a solution. I have followed it up for you but it may be a good idea to contact Sony Support yourself to try and get a solution.

Re: no upgrade for 945gm express chipset

ggree — Sun, 01 Jul 2007 15:36:23 GMT

well.. thank you anyway!

unfortunately, sony support needs a service number that I don't have... I've bought my vaio just 2 6 weeks ago but I have no idea how to obtain the possibility to contact sony directly!

Re: no upgrade for 945gm express chipset

ggree — Sun, 01 Jul 2007 15:38:08 GMT

sorry... errata corrige: I've bought my sony 6 weeks ago!

Re: no upgrade for 945gm express chipset

MattWilson — Sun, 01 Jul 2007 15:59:20 GMT

It is on the underside of your VAIO (Service TAG)

Re: no upgrade for 945gm express chipset

ggree — Sun, 01 Jul 2007 17:19:13 GMT

sorry... no service tag, just a product key...

Re: no upgrade for 945gm express chipset

MattWilson — Sun, 01 Jul 2007 19:07:10 GMT

It is a little white label next to the serial number tag you used to register and sign up to the forum.

If it isn't there then:

XP: Start -> Run -> type "C:\Program Files\Sony\VAIO Control Center\VCCSystemInfo.exe"

Vista: Start -> Type "C:\Program Files\Sony\VAIO Control Center\VCCSystemInfo.exe"

In this new window is all the information about your VAIO including your service TAG.

Re: no upgrade for 945gm express chipset

Thalamus. — Mon, 02 Jul 2007 17:34:47 GMT

well.. thank you anyway!

unfortunately, sony support needs a service number that I don't have... I've bought my vaio just 2 6 weeks ago but I have no idea how to obtain the possibility to contact sony directly!

Hi ggree,

I have asked for Sony to contact you, hopefully someone should be in contact soon..

They normally use the contact details that you supplied when registering your Vaio..

Re: no upgrade for 945gm express chipset

ggree — Sat, 07 Jul 2007 15:14:53 GMT

Thank you a lot!
A sony technican contacted me three days ago. He just reccomended to install only the upgrades included into the sony site. I will follow his suggestion but a system analysis still shows that a driver: igdkmd32.sys (video chipset) and a program: audiodg.exe cause problems with the system restart.

Re: no upgrade for 945gm express chipset

MattWilson — Sat, 07 Jul 2007 17:45:10 GMT

Thank you a lot!
A sony technican contacted me three days ago. He just reccomended to install only the upgrades included into the sony site. I will follow his suggestion but a system analysis still shows that a driver: igdkmd32.sys (video chipset) and a program: audiodg.exe cause problems with the system restart.

What are you using to analyse this?

Re: no upgrade for 945gm express chipset

Thalamus. — Sun, 08 Jul 2007 13:35:44 GMT

Thank you a lot!

You're welcome..

Once you followed Vaio-link's advice if you still have problems let us know..