topic Re: Why does my Blu Ray not work? in PCs & Accessories

Why does my Blu Ray not work?

Doigy — Sun, 01 Jul 2007 15:15:21 GMT

Just tried to play Superman Returns on my VGN-AR21S with Cyberlink PowerDVD and it wont play. I've downloaded the firmware update for Matshita BD-MLT UJ-210S. Does anyone know what the problem is?

Also how do I get the motion eye to work?

Thanks

Adam

Re: Why does my Blu Ray not work?

jumbles1971 — Sun, 01 Jul 2007 15:27:59 GMT

Is it PowerDVD Ultra as that is the one with BD playback? Have you tried using the WinDVD BD that was included with your laptop.

To get the Motion Eye to work open up My Computer and double click on the Sony Visual Communication Camera VGP-VCC2 icon that is under Scanners and Cameras. If you're using a program such as Skype then go Tools -> Options -> Video (Beta) and select Sony Visual Communication Camera VGP-VCC2 from the drop down list.

Re: Why does my Blu Ray not work?

Doigy — Sun, 01 Jul 2007 15:43:29 GMT

Thanks for the reply... Yes it is the Ultra. When I try and play it the screen just freezes. Ive had a look at my WinDVD and it's just version 5 not BD.

On the motion eye situation. I opened up Scanners and Cameras and there is nothing in there...

Re: Why does my Blu Ray not work?

jumbles1971 — Sun, 01 Jul 2007 15:52:15 GMT

WinDVD BD should have come bundled with your AR21S. It should be right under WinDVD on the Start Menu. Have a look and see if you can find it here...

C:\Program Files\InterVideo\DVDEX\WinDVD.exe

Is your cam listed in Device Manager? Press the Windows Key and R at the same time and type devmgmt.msc in the box that appears. Find the item in the list that says Imaging Devices and then double click it. Your cam should be listed there. If it is, double click it and see what it says in the Device Status panel.

Re: Why does my Blu Ray not work?

tonybeard — Sun, 01 Jul 2007 15:54:32 GMT

The Win Blu Ray is very pedantic due to the very narrow beam used. If it doesn't work then generally it's near impossible to get it to function without a reformat. Cyberlink are very good but would likely suffer from the same sensitivity issues

Re: Why does my Blu Ray not work?

Doigy — Sun, 01 Jul 2007 16:09:32 GMT

Hi,

Thanks for the reply. I don't have WinDVD BD on my laptop. All I have is Intervideo with Xpack configuration and Intervideo WinDVD.

Also there is no item that says Imaging Devices so I can't find the cam.

WinDVD BD should have come bundled with your AR21S. It should be right under WinDVD on the Start Menu. Have a look and see if you can find it here...

C:\Program Files\InterVideo\DVDEX\WinDVD.exe

Is your cam listed in Device Manager? Press the Windows Key and R at the same time and type devmgmt.msc in the box that appears. Find the item in the list that says Imaging Devices and then double click it. Your cam should be listed there. If it is, double click it and see what it says in the Device Status panel.

Re: Why does my Blu Ray not work?

Thalamus. — Sun, 01 Jul 2007 16:20:36 GMT

Hi Doigy,

I don't think you can re-install the preloaded version of Win DVD BD without using the Vaio Recovery tool to Restore the C drive..

But you can check first if you go to Start > All Programs > Vaio Recovery Tool and click on Vaio Recovery utility.

Once the Vaio Recovery utility has loaded, click the options button and select Recovery Specific Applications that were pre-installed, click OK, then Yes and Yes again.

or

There is Intervideo WinDVD BD 8.0.8.100 for Vista which is available to download from here

Re: Why does my Blu Ray not work?

MattWilson — Sun, 01 Jul 2007 16:27:41 GMT

You can download WinDVD BD (here is a link to another post that tells you how)

Re: Why does my Blu Ray not work?

Doigy — Sun, 01 Jul 2007 16:30:41 GMT

Hi Thalamus,

I'm starting to think something is major wrong at the minute... I just tried to download the WinDVD BD from the Sony web site and it says I can because it's not been previously installed. I also cannot find anything on my laptop to do with the motion eye.

Re: Why does my Blu Ray not work?

MattWilson — Sun, 01 Jul 2007 16:32:40 GMT

I suggest backing everything up and recovering your VAIO to factory settings so that you will have all the programs you should.

It will not install because it is an update no the full installer.

Re: Why does my Blu Ray not work?

Doigy — Sun, 01 Jul 2007 16:55:09 GMT

Is it possible WinDVD BD is in my laptop box or is it as it says and just pre loaded?

Re: Why does my Blu Ray not work?

tonybeard — Sun, 01 Jul 2007 16:59:02 GMT

Nah should be clearly preload

Re: Why does my Blu Ray not work?

Doigy — Sun, 01 Jul 2007 17:10:24 GMT

It gets worse... Just tried using the recovery utility and it says " recovery partition has been deleted"... What's going on with my computer??? Any ideas what to do now?

Re: Why does my Blu Ray not work?

tonybeard — Sun, 01 Jul 2007 17:14:49 GMT

Man you are in the dog house
Try yet try again
assuming you didn't make a dvd backup of your recovery partition...anyone reading this please I beg you ...make one

Re: Why does my Blu Ray not work?

Thalamus. — Sun, 01 Jul 2007 17:15:41 GMT

Hi Thalamus,

I'm starting to think something is major wrong at the minute... I just tried to download the WinDVD BD from the Sony web site and it says I can because it's not been previously installed. I also cannot find anything on my laptop to do with the motion eye.

As far as I was aware that version of InterVideo WinDVD BD Version 8.0.08.100 was a full install not a upgrade..

Re: Why does my Blu Ray not work?

Thalamus. — Sun, 01 Jul 2007 17:17:32 GMT

It gets worse... Just tried using the recovery utility and it says " recovery partition has been deleted"... What's going on with my computer??? Any ideas what to do now?

Just to be sure the recovery partition has been deleted you could try pressing F10 repeatedly when starting you vaio, this normally would start the recovery process.. (back up all important data first.. )

If that does not work and you have not created a set o recovery disc's, then you will have to contact Vaio-Link to purchase a new set of recovery DVD's..:smileysad:

Re: Why does my Blu Ray not work?

Doigy — Sun, 01 Jul 2007 17:19:18 GMT

Any ideas how I can get my computer back to factory spec without the recovery utility or how to get my recovery utility back?

Have all over people using this laptop played Blu Ray without fail?

Re: Why does my Blu Ray not work?

Doigy — Sun, 01 Jul 2007 17:27:46 GMT

Sorted it... Had to take off Norton Go Back... It changes the patition aparently

Re: Why does my Blu Ray not work?

Thalamus. — Sun, 01 Jul 2007 17:28:18 GMT

Any ideas how I can get my computer back to factory spec without the recovery utility or how to get my recovery utility back?

Just to be sure the recovery partition has been deleted you could try pressing F10 repeatedly when starting you vaio, this normally would start the recovery process.. (back up all important data first.. )

If that does not work and you have not created a set of recovery disc's, then you will have to contact Vaio-Link to purchase a new set of recovery DVD's..:smileysad:

Re: Why does my Blu Ray not work?

Doigy — Sun, 01 Jul 2007 17:55:35 GMT

When I do a recovery will it get rid of music and pictures on my computer or just installed software?