topic Re: registering my vaio nw 11z in PCs & Accessories

registering my vaio nw 11z

Sandip01 — Thu, 03 Sep 2009 20:18:59 GMT

Can not register this laptop think i put the wrong serial number 5 instead of 6 now unable to register ...anyone able to help
sorry if i have posted in wrong place
Thanks in advance

Re: registering my vaio nw 11z

rich912 — Thu, 03 Sep 2009 20:28:29 GMT

Hi Sandip01 and welcome.

I suggest that you contact Vaio Link via the Support tab at the top of this page. Select ‘Get in touch’, and click on the ‘Phone Support’ tab, enter the correct product code and serial number.

If that doesn’t work then report back and someone will escalate this for you.

Re: registering my vaio nw 11z

Sandip01 — Fri, 04 Sep 2009 16:16:38 GMT

Thanks Rich912--Tried contacting but unable to contact using phone support as you have suggested as goes into a loop and constantly asks for my serial number/model etc

Tried re-registering with correct serial number now...submitted new form yesterday but not sure this has worked....

It say its a 4 step process but not able to get past stage 2 and get confirmation--do you have to wait for e-mail?

Also now have registeres twice 2 different serial numbers although only diffrence is one number

Please help

Re: registering my vaio nw 11z

rich912 — Fri, 04 Sep 2009 16:50:54 GMT

Hi Sandip01

It say its a 4 step process but not able to get past stage 2 and get confirmation--do you have to wait for e-mail?

As far as I can remember confirmation is immediate

Can you please PM me your telephone contact details and serial number and I will endevour to get someone from Support to contact you. Please do NOT post these details on the forum.

Re: registering my vaio nw 11z

Sandip01 — Fri, 04 Sep 2009 16:58:07 GMT

Thanks

PM sent

Re: registering my vaio nw 11z

rich912 — Fri, 04 Sep 2009 20:06:49 GMT

Request made, but as we are now in the weekend I doubt that you will hear anything before next week.

Please keep us updated via this thread.

Re: registering my vaio nw 11z

rich912 — Mon, 07 Sep 2009 09:40:25 GMT

I have sent you a PM, but in essence Vaio Link will carry out a registration reset.

I am not sure whether there is anything further required on your part but I have asked for clarification.

Re: registering my vaio nw 11z

rich912 — Tue, 08 Sep 2009 09:10:41 GMT

Hi Hi Sandip01,

This is still in hand and I am informed that someone from Vaio Link will contact you once the registration reset has been actioned by Nascom.

Please let us know if you have not had any contact from Vaio Link by the end of this week.