topic Windows 7 upgrade function keys not working in PCs & Accessories

Windows 7 upgrade function keys not working

Handy25 — Tue, 10 Nov 2009 21:08:12 GMT

Hi,

Please could someone help tell me what drivers I need to install to get the function keys of my VGN-FW11S working as I upgraded to Windows 7 and can't seem to work it out.

Have installed all the drivers that originally came with my laptop and have tried to install other drivers from more modern FW model laptops that ship with Windows 7 but have had no luck.

Many thanks,
Elliot

Re: Windows 7 upgrade function keys not working

Blencogo — Tue, 10 Nov 2009 21:21:39 GMT

Hi Elliot and welcome.

There are no Windows 7 Utilities for any model. You will need to install the original Vista Utilities IN ORDER: -

SFEP
Sony Shared Library
Vaio Event Service
Setting Utility Series

from here: -

http://support.vaio.sony.eu/computing/vaio/downloads/preinstalled/index.aspx?l=en_GB&m=VGN-FW11S

You may have to do the installations more than once - twice is usual. You will also need the updates for the Setting Utility Series and anything else you use from here: -

http://support.vaio.sony.eu/computing/vaio/downloads/updates/index.aspx?l=en_GB&m=VGN-FW11S

Re: Windows 7 upgrade function keys not working

Handy25 — Wed, 11 Nov 2009 10:33:12 GMT

Many thanks for the guide, I am trying to install the drivers in order but am strugling with your first suggestion of SFEP Driver.

When I download the original install files I am given 5 files but no set up files and am unsure how to extract the files correctly. Many thanks for any help you can given!!

Re: Windows 7 upgrade function keys not working

Blencogo — Wed, 11 Nov 2009 19:20:15 GMT

Hi Elliot - you are right. This is a tricky one.

First check in device manager under 'Human Interface Devices' for the Sony Firmware Extension Parser driver. If its already there then it is already installed and you can carry on installing the others utilities in order.

1. If it is not there open device manager and check for devices that Windows 7 did not automatically install. Look for one either called 'Unknown Device' or something like 'Intel LPC Device' with a yellow exclamation mark next to it.
2. If you find this then right click the device and choose 'Properties' and then find the 'Details' tab.
3. In the drop down box one of the items will be Hardware ID.
4. Choose this option and make sure that the hardware ID is SNY5001. Only if this ID matches you can now click the 'Drivers' tab and click to 'Install Driver' as normal.
5. Select Browse my computer for driver software.
6. Select Let me pick from a list of device drivers on my computer.
7. Select Have Disk....
8. Select Browse....
9. Browse to your back-up driver .inf file. (\\SFEP\SFEP.INF)
10. Next ..........
11. If you get a warning screen, select "Install Anyway".
12. Close & Re-Boot
13. If it works, pour yourself a big drink!
14. Install the other drivers in order.

Good Luck

:smileyd_oh: