topic Re: Broken Vaio Keys in PCs & Accessories

Broken Vaio Keys

nhiggs1978 — Fri, 16 Apr 2010 21:33:00 GMT

Hi,

I have had 2 keys on my Sony Vaio VGN-AR31E break within a couple of months of each other. I'm not exactly a heavy user of the laptop and it has received no damage so I am a little surprised about this. Looking at the keys it appears that one of the little pins on the bottom that attach the key to the keyboard have broke off.

Do you know where I can get replacements from?
Also I found a post from 2007 (http://club.vaio.sony.co.uk/clubvaio/gb/en/forum/viewthread?thread=42423&offset=0) which said support will send out up to 5 keys free of charge. Do they still do this?

Thanks.
Nigel

Re: Broken Vaio Keys

Thalamus. — Sat, 17 Apr 2010 15:21:55 GMT

Hi Nigel,

welcome to Club VAIO..

Unfortunately Sony Europe no longer post out replacement keys.

If you are sure your keys are actually broken then you may be able to find a replacement key or keyboard for your vaio via ebay or similar.

Or I afraid a replacement keyboard from Sony support is possibly the only other alternative. 😞

Re: Broken Vaio Keys

jshears — Sat, 17 Apr 2010 15:49:43 GMT

looks like you should have gone HP had my last notebook 4 years, all keys work fine, only upgraded for a change,and to get rid of the cash in my pockets.
Less on this model than my HP
current notebook VPCEC1S1E (nice though)