topic Re: Extended warranties in PCs & Accessories

Extended warranties

PADKNACK — Fri, 18 Feb 2005 16:04:31 GMT

My PCV-W1/G is nearing a year old. Having gone back to Sony a few times for minor ailments, I'm worried that repairs from now on are going to cost a fortune.

After 1 year old, has anyone taken out a warranty against breakdown and if so, are you happy with them and would you recommend them.

Re: Extended warranties

clubuser — Fri, 18 Feb 2005 16:13:32 GMT

sorry to hear that you have problems. but i do understand your worries. there IS an extended warranty available.

you can buy this at www.sonystyle-europe.com

here the details of the warranty

Provides an additional 2-year service coverage to the standard 1-year warranty on your VAIO Laptop and Desktop through the VAIO-Link service program.
Compatible with all VAIO laptops and desktops.
Extends the service coverage on your VAIO Notebook and Desktop to three years from the date of purchase through the VAIO-Link service program Register within a year of purchase at the VAIO-Link Call Centre for assistance from our team
Available only for VAIO Notebooks or Desktops still covered by the first year warranty

br
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Re: Extended warranties

TygerTyger — Fri, 18 Feb 2005 17:36:42 GMT

There are also similar warranties available from other providers, but check the print VERY carefully to see what they will and will not cover.

Re: Extended warranties

kee-lo_ — Sun, 20 Feb 2005 18:45:56 GMT

DABS.com have a good price for the warranty.

Re: Extended warranties

Akanksha — Sun, 20 Feb 2005 19:48:17 GMT

It is usually better to get a warranty for V1/W1from Sony because of their part-specificness.

Re: Extended warranties

kee-lo_ — Sun, 20 Feb 2005 20:44:57 GMT

Yeah but you can but it from anywhere, Savastore have it, so Sony are overcharging for the warranty if they can sell the exact same thing for less.

Re: Extended warranties

Akanksha — Sun, 20 Feb 2005 22:01:13 GMT

Isnt that always the case? I bought my computer from dabs.com!

Its like Sony's wicked strategy to overprice its products on the website so no one ever buys them!

Re: Extended warranties

kee-lo_ — Sun, 20 Feb 2005 22:15:55 GMT

Yeah too true Akanksha!

Re: Extended warranties

TygerTyger — Sun, 20 Feb 2005 22:28:50 GMT

SonyStyle 2 year extra warranty currently stands at £170. Is that a lot? I'll be needing one myself soon.

Re: Extended warranties

Akanksha — Mon, 21 Feb 2005 03:22:01 GMT

are the warranties available on the sony website different for ntoebooks and desktops? And V1 is a desktop for classification purposes?

Coz, there is a lot of choices of internet retailers who sell Warranties, i am unsure which one I should buy, any suggestions??????
Thanks!:smileyconfused:

Re: Extended warranties

TygerTyger — Mon, 21 Feb 2005 11:57:01 GMT

No it's £170 regardless of your computer. Same deal for everyone.

Re: Extended warranties

kee-lo_ — Mon, 21 Feb 2005 15:19:48 GMT

All the ones I have seen say for all VAIO

Re: Extended warranties

jammold — Thu, 03 Mar 2005 14:57:52 GMT

Still not sure if I should shell out £170 on mine... Its a lot of money, but I don't want to be in a position where my PC stops working after the warranty has expired...

If that happens I will have to buy a new laptop, becuase the cost of repair would be scandalous.

Re: Extended warranties

kee-lo_ — Thu, 03 Mar 2005 16:41:27 GMT

Shop around you can get good deals.

Re: Extended warranties

blastermaster — Sun, 27 Mar 2005 19:03:31 GMT

Still not sure if I should shell out £170 on mine... Its a lot of money, but I don't want to be in a position where my PC stops working after the warranty has expired...

If that happens I will have to buy a new laptop, becuase the cost of repair would be scandalous.

I'd never get an extended warranty on a desktop. After a year your probably ready to update any parts that could breakdown anyway. Laptops are different because it's a lot harder to get parts for them and to work on them.

Re: Extended warranties

kee-lo_ — Sun, 27 Mar 2005 20:45:25 GMT

It's very hard to get VAIO parts in the UK, they have to be imported.

Re: Extended warranties

HITS-UK — Mon, 28 Mar 2005 18:44:18 GMT

In over 20 years of working the IT industry I have NEVER seen a valid case for extended warranties unless the item is OVER £2,500 and even then I'd be very careful. Most of the time the warranty is pushed out to a third party insurance agent with enough small print to make you myopic in seconds and sure enough to invalidate any claim. Secondly it may SAY Sony on the cover, but check out who is really providing the cover - I'd respectfully suggest that it is someone else (my Jeep is some numpyt in god-knows land that's twinned with Beirut). Save your money a PC is obsolete the day that you buy it anyway. Just save your data to external media and throw the PC away if recovery does not work.

Re: Extended warranties

kee-lo_ — Mon, 28 Mar 2005 19:03:56 GMT

Yeah the thing is PCs are not cheap though, but HTS is right, the extended warranties have so many terms, clauses and extra info it's really hard to get a claim in good time without jumping through hoops.

Re: Extended warranties

HITS-UK — Fri, 01 Apr 2005 14:47:48 GMT

Interesting update here. I instructed a specialist legal advisor to tell me EXACTLY what 'warranty' and 'guarantee' mean. The full explanation is too long to put here, but the essence of it is this. Regardless of what is stated on a warranty or guarantee, if a piece of equipment fails within a short period of time that is extremely far below an 'expected period of failure' the manufacturer is obliged to repair for free provided that the equipment has not been abused. There is also a minimum EU ruling on warranty periods which may be invoked as well which is set at TWO years and not one. In short, if in doubt seek advice. It is paying me dividends!

Re: Extended warranties

kee-lo_ — Fri, 01 Apr 2005 15:35:50 GMT

Yeah it's always worth getting some help off our legal friends