topic Re: cd stuck in drive in PCs & Accessories

cd stuck in drive

baloria — Mon, 28 May 2007 13:02:15 GMT

VGC-LA2
Loaded a small CD in the special holder furnished with my PC.
Loaded the disk in de CDROM-drive but canneot eject it;holder with
disk in it are stuck in the drive and I cannot eject.Anybody an idea
how to solve that problem?
WKR
R.Laureyns

Re: cd stuck in drive

rich912 — Mon, 28 May 2007 14:12:42 GMT

Hi baloria,

Have you tried the emergency eject? Assuming that your drive has this, you should find a small hole on the face plate (approx 3mm diameter) – insert a straightened paperclip into this and the drive should eject.

If that fails to open the drive then possibly the adaptor or disk is out of place and jamming the draw.

Re: cd stuck in drive

baloria — Mon, 28 May 2007 15:50:05 GMT

Thanks,Rich,for replying.
Yes,there is an eject bottom on the drive and activating it,one can hear a sound
indicating that ejection is activated but,has you sas,holder and minidisc must be
stuk inside.Tried to use that combination before and it worked.Even now,inserting
a normal disk,I can eject it.I will have to find a way to get in touch with Sony
unless somebody here knows the tric.
Thank you once more and best regards,
R.Laureyns

Re: cd stuck in drive

kee-lo_ — Tue, 29 May 2007 12:41:26 GMT

Reinstall the utilities from www.vaio-link.com

Re: cd stuck in drive

rich912 — Tue, 29 May 2007 16:59:48 GMT

Hi baloria,

I was not referring to the normal eject button but a small aperture in the faceplate of the drive. This is a manual hardware eject. Can you see a small circular hole in the faceplate of the drive?

Re: cd stuck in drive

Thalamus. — Tue, 29 May 2007 17:21:51 GMT

Hi baloria,

I was not referring to the normal eject button but a small aperture in the faceplate of the drive. This is a manual hardware eject. Can you see a small circular hole in the faceplate of the drive?

The eject button should look similar to this one below..

Re: cd stuck in drive

baloria — Wed, 30 May 2007 15:13:03 GMT

Hello Rich,
There is no normal DVD/CD-drive on the unit;simply a narrow vertical slot that pics up
the disk when you start to load it nand next to it there is a button to manually eject.
Reading the manual,they just propose,in case of ejecting-failure,to restart the process.
Think that I will need some device to get hold of the inserted disk to get it out since
it has to come out anyway.
Thank you and kindest regards to all of you,
Baloria

Re: cd stuck in drive

Thalamus. — Wed, 30 May 2007 15:22:26 GMT

Hi Baloria,

Have you placed the end of a paperclip into the emergency eject hole on the front of the cd drive, as this should allow you to manually open the drive..?

The hole you are looking for should be similar the the one in this image..

Re: cd stuck in drive

baloria — Wed, 30 May 2007 15:45:38 GMT

Hello,
Have been lookin for that hole and indeed,there is a smal circular thing next to the
manual ejecting knob;tried to introduce something,but no luck.Will have to look for
a small needle or similar and inform you about the result.
This unit has no normal dvd/cd drive but a vertical thin opening;introducing a disk,it
grabs and load it when ca 4cm in that slot.Will try to add up a picture.
Thanks and good evening,
Baloria
P.S.The manual just instructs you to restart the process in case of failure to eject.
Marked:would like to attach a file,but no instructions followed

Re: cd stuck in drive

rich912 — Wed, 30 May 2007 16:13:40 GMT

Are you sure that this is the picture you intended to attach Baloria

Re: cd stuck in drive

baloria — Thu, 31 May 2007 06:23:07 GMT

Of course not,Rich and have sent the right one this morning.
BTW,the roud "opening" is closed and no inside access pssible.
Nice day and W-E!
Baloria

Re: cd stuck in drive

Thalamus. — Thu, 31 May 2007 10:49:10 GMT

Hi baloria,

I think you may need to contact Vaio-Link for further advice on how to remove the special CD adaptor..

Re: cd stuck in drive

kee-lo_ — Thu, 31 May 2007 19:31:06 GMT

Did you try what I suggest 3 days ago?

Re: cd stuck in drive

baloria — Fri, 01 Jun 2007 05:34:45 GMT

Morning,
Yes have been on that website but did not see/find any reference to "utilities".
As suggested,will try to contact Sony.
Greetings
Baloria

Re: cd stuck in drive

Thalamus. — Fri, 01 Jun 2007 14:24:29 GMT

Good luck Baloria, could you let us know Vaio-link's solution please..

Re: cd stuck in drive

rich912 — Fri, 01 Jun 2007 20:11:00 GMT

Yes have been on that website but did not see/find any reference to "utilities".

If you follow this link and download the ‘pre-installed utilities’ you will find the necessary utilities as mentioned by Kee-Lo.

Re: cd stuck in drive

baloria — Sat, 02 Jun 2007 05:05:45 GMT

Hello Rich,
Very interesting link,thank you.
Downloaded a couple of utilities there but cannot open the files:
"Vaio Media Content 6.0 is not installed>
Plse update after installing Vaio Media......."
Looked up Media Content 6.0 with Google but they propose a lot of sites.
If,by the way,you happen to know what and where to download,please inform me.
BTW,sorry for taking you time!
Have send my request to Sony regarding the disk stuck in the slot;curious to see what
and when they are going to propose something.
Best regards,
Baloria

Re: cd stuck in drive

kee-lo_ — Sat, 02 Jun 2007 12:33:22 GMT

This is the thing you need:
http://support.vaio.sony.co.uk/downloads/info/info.asp?site=voe_en_GB_cons&url=Vaio/Original/LA2_Utilities.zip&ip=Preinstalled_Utilities.htm

Re: cd stuck in drive

baloria — Sat, 02 Jun 2007 16:04:51 GMT

Thank you Kee-Lo;downloaded the rather large file and open it tomorrow.Best regards to everybody!
Baloria

Re: cd stuck in drive

rich912 — Sat, 02 Jun 2007 16:16:44 GMT

Thank you Kee-Lo;downloaded the rather large file and open it tomorrow.Best regards to everybody!
Baloria

When you do get around to opening it you should know that the utilities that control the eject feature must be installed in a set order followed by a re-boot.

1 Sony Utilities.
2 Sony Shared Library
3 Vaio Event Service

As you can hear activity when you press the eject button I doubt somehow that this is the problem, but worth a try.

Have you tried a ‘soft eject’? Right click the drive in My Computer and select Eject.