topic Re: Bad Support in PCs & Accessories https://community.sony.si/t5/pcs-accessories/bad-support/m-p/46460#M114699 <HTML><HEAD></HEAD><BODY><P>Yes it's very sad.<BR />Also you NEVER get to speak to the same person, everything is reported on your account, but they don't know what you did before, and what to do next.<BR /><BR />So in theory they can repeat stuff you have already done.<BR /><BR />They give up easily too.<BR /></P></BODY></HTML> Sat, 26 Feb 2005 20:07:37 GMT kee-lo_ 2005-02-26T20:07:37Z Bad Support https://community.sony.si/t5/pcs-accessories/bad-support/m-p/46458#M114698 <HTML><HEAD></HEAD><BODY><P>The problem with sony is they have no accountability. If you ring, you speak to an analyst who will do their best as far as my experience goes but if you have no joy, the most you'll get to do is speak to a supervisor. I assume that sony outsource their support like many companies nowadays and this just means there is no flexability any more for us customers. Sad, is'nt it?<BR /></P></BODY></HTML> Sat, 26 Feb 2005 19:37:31 GMT https://community.sony.si/t5/pcs-accessories/bad-support/m-p/46458#M114698 Anubis_1 2005-02-26T19:37:31Z Re: Bad Support https://community.sony.si/t5/pcs-accessories/bad-support/m-p/46460#M114699 <HTML><HEAD></HEAD><BODY><P>Yes it's very sad.<BR />Also you NEVER get to speak to the same person, everything is reported on your account, but they don't know what you did before, and what to do next.<BR /><BR />So in theory they can repeat stuff you have already done.<BR /><BR />They give up easily too.<BR /></P></BODY></HTML> Sat, 26 Feb 2005 20:07:37 GMT https://community.sony.si/t5/pcs-accessories/bad-support/m-p/46460#M114699 kee-lo_ 2005-02-26T20:07:37Z