topic Re: spilled coffee in keyboard .. in PCs & Accessories

spilled coffee in keyboard ..

dciple — Thu, 31 Mar 2005 10:24:47 GMT

so now 7 keys won't work anymore, i already took the keyboard out (its a VGN-A117) and have been looking for a store of service center where I could order just the keyboard but can't find one .. is it at all possible ? And if so does anyone know of a service center in Belgium that fixes Sony portables ? (I found several service centers but they only fix video/TV/audio products).

Re: spilled coffee in keyboard ..

seb21__ — Thu, 31 Mar 2005 10:28:24 GMT

Have you cleaned the keyboard? Maybe some contacts are dirty.

Re: spilled coffee in keyboard ..

ant1uk — Thu, 31 Mar 2005 10:51:43 GMT

the keyboard is replaceable but at a high cost i would imagine it sony! the only place you would probably be able to get one is sony, 0870 2402408, if its not in warranty they will even charge you for the call,

goodluck!

Re: spilled coffee in keyboard ..

Stephanius — Thu, 31 Mar 2005 11:05:48 GMT

Considering that the A117 is not on the market that long its very unlikely that its out of warranty, so there will be no service fee.

The replacement of the keyboard will be chargeable though.

Re: spilled coffee in keyboard ..

seb21__ — Thu, 31 Mar 2005 11:22:30 GMT

I don't know all differents between the A1**, A2** and A3**. But maybe you can use a keyboard from the A2**.

Re: spilled coffee in keyboard ..

ant1uk — Thu, 31 Mar 2005 11:32:21 GMT

well considering spilling coffee on the keyboard i dont think its a warranty related call!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

thats what i meant!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Re: spilled coffee in keyboard ..

Stephanius — Thu, 31 Mar 2005 11:44:29 GMT

well considering spilling coffee on the keyboard i dont think its a warranty related call!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

thats what i meant!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Yes, but thats not how it works.

If your Vaio has warranty they will not charge you a service fee for the telephone support, no matter if you have a warranty repair, an out of warranty repair, or just an issue that can be solved over the phone.

If the unit is out of warranty you will have to pay the service fee when you call the first time. If you decide not to repair it, or if your query was solved over the phone the fee will not be refunded. If you have the unit repaired at your cost the service fee is deducted from the repair price.

Re: spilled coffee in keyboard ..

dciple — Thu, 31 Mar 2005 12:17:06 GMT

thanks for the input guys ! I'll give the supportcenter a call and see what they come up with

Re: spilled coffee in keyboard ..

Eugenepang — Thu, 31 Mar 2005 12:40:36 GMT

how about buying the the vaio wireless keyboard? :smileygrin:

Re: spilled coffee in keyboard ..

Akanksha — Thu, 31 Mar 2005 13:55:36 GMT

Try hoovering the dust out and then the keys which dont work, if you slide them up, with just enough pressure, they come off, clean the bit under the key and slide it back in, till it clicks.

b]Now, you'd be doing it at your own risk.

If you are not sure about it, then please do not. However on the other hand I think that if its not working and sony doesnt have support for it, then it is definitely worth a shot.
It has worked for me in the past.[

Re: spilled coffee in keyboard ..

kee-lo_ — Thu, 31 Mar 2005 14:08:34 GMT

Woah welcome back Stephanius, been a long time !
How are you?

As for the problem, remove the keyboard and clean it with hot and soapy water and leave to dry for 72hrs.

Then reinstall it on the computer and it should work.

But as you have a warranty I'd use that rather than fix it myself.

Re: spilled coffee in keyboard ..

Jay1 — Thu, 31 Mar 2005 15:17:24 GMT

dont know abt cleaning with hot and soapy water i would not recommend that. This might be bad for the componments as well.

What i recommend is to buy the proper cleaning spray. i think it is called a contact cleaner in UK BUT i know there is one just forgot the them ie Maplin have a few sprays

i worked for Maplin for 2 years plus i used some sprays but not maplin it was farnell. Plus i used it for refurbising boards not cleaning coffee

try these links as advise for what u looking for

link 1

link 2

TRY this at ur own risk. there is other ways you might be able to still save the keyboard but try this first

good luck

Re: spilled coffee in keyboard ..

ant1uk — Thu, 31 Mar 2005 15:35:31 GMT

yes i brought a spray from maplin for cleaning an electrical circuit it was very good, the coffee has probably dried on the contact of the key and it just needs cleaning out with somthing.

Re: spilled coffee in keyboard ..

seb21__ — Thu, 31 Mar 2005 15:44:34 GMT

Be carefully with contact cleaner. This stuff very fleetingly.

Re: spilled coffee in keyboard ..

kee-lo_ — Thu, 31 Mar 2005 18:51:23 GMT

I'm sure someone did that what I suggested and they had no problems, but as Jay said go to Maplins, great store (I was in there for 3hrs playing with DJ equipment and looking at bits!)

Re: spilled coffee in keyboard ..

seb21__ — Thu, 31 Mar 2005 19:52:56 GMT

(I was in there for 3hrs playing with DJ equipment and looking at bits!)

only playing?:smileywink:

Re: spilled coffee in keyboard ..

kee-lo_ — Thu, 31 Mar 2005 22:04:03 GMT

Couldn't afford to take it home

Re: spilled coffee in keyboard ..

seb21__ — Thu, 31 Mar 2005 22:12:33 GMT

I have never played with things like these. And I think not that's the same like a PC programm. (it's much better, I think)

Re: spilled coffee in keyboard ..

kee-lo_ — Fri, 01 Apr 2005 15:27:25 GMT

Its a lot of fun Seb

Re: spilled coffee in keyboard ..

seb21__ — Fri, 01 Apr 2005 15:40:00 GMT