Summer Cashback Error on Camera Lens

lendooo — Fri, 01 Nov 2019 15:23:24 GMT

I correctly and succesffuly registered a Summer Cashback Claim for my Sony Alpha A7iii. No issue.

However, i clicked the "Claim another product" (Or whatever the respective button was) for my 85mm f1.8 lens.

I completed the form, which followed with an error page for the claim, asking me to log-in.

I then try again, and the site states an error message saying..

Please check the following error(s):

A claim for this product has already been submitted, please check your serial number.

..yet, i never received a confirmation mail concerning the first attempt on the cashback for the lens. What's going on here? I have no claim ID, as i have no email. The lens is new, no previous owners and was bought from a high street shop.

Please help!

Re: Summer Cashback Error on Camera Lens

Pascale_F — Sun, 03 Nov 2019 10:33:21 GMT

Hi lendooo,

Welcome to the Community.

It's best to contact Sony Support about this.

Thanks,

Pascale

topic Re: Summer Cashback Error on Camera Lens in Alpha & NEX interchangeable lens cameras

Summer Cashback Error on Camera Lens

Re: Summer Cashback Error on Camera Lens