https://community.sony.si/t5/x-series/worst-purchase-of-my-life/m-p/3993090#M13116 <P>I can return the device, but given the dishonesty involved, I'm afraid I'll never get a refund. Even if everything works out, I'll still lose the value of the promo codes I used... And the accessories ...<BR /><BR />Extremely disappointed with the quality control and even more so with the customer service. I will never buy a Sony product again, whether for personal or professional use.<BR />(I responsible for purchasing electronic equipment as part of my daily work.)</P> Sat, 25 Apr 2026 06:19:38 GMT knipex 2026-04-25T06:19:38Z https://community.sony.si/t5/x-series/worst-purchase-of-my-life/m-p/3993088#M13114 <P>Ten years ago, I never would have thought I’d say that about buying a Sony product.<BR /><BR /></P><P>(Former)&nbsp; fan of the Sony phones line (and Sony in general) since the SK17i (I also had the ASPEN on Windows Mobile).</P><P>Received an X 1 VII with a defect under&nbsp;</P> Sat, 25 Apr 2026 06:17:03 GMT https://community.sony.si/t5/x-series/worst-purchase-of-my-life/m-p/3993088#M13114 knipex 2026-04-25T06:17:03Z https://community.sony.si/t5/x-series/worst-purchase-of-my-life/m-p/3993089#M13115 <P>the glass screen; the substrate beneath the screen has a small crease. Noticed upon unboxing; contacted customer service -&gt; They refused to help because the warranty doesn’t cover physical defects.<BR /><BR /></P> Sat, 25 Apr 2026 06:18:58 GMT https://community.sony.si/t5/x-series/worst-purchase-of-my-life/m-p/3993089#M13115 knipex 2026-04-25T06:18:58Z https://community.sony.si/t5/x-series/worst-purchase-of-my-life/m-p/3993090#M13116 <P>I can return the device, but given the dishonesty involved, I'm afraid I'll never get a refund. Even if everything works out, I'll still lose the value of the promo codes I used... And the accessories ...<BR /><BR />Extremely disappointed with the quality control and even more so with the customer service. I will never buy a Sony product again, whether for personal or professional use.<BR />(I responsible for purchasing electronic equipment as part of my daily work.)</P> Sat, 25 Apr 2026 06:19:38 GMT https://community.sony.si/t5/x-series/worst-purchase-of-my-life/m-p/3993090#M13116 knipex 2026-04-25T06:19:38Z https://community.sony.si/t5/x-series/worst-purchase-of-my-life/m-p/3993091#M13117 <P>Why I can write "1'm" (je suis en anglais) ou "1 am" ?</P> Sat, 25 Apr 2026 06:20:36 GMT https://community.sony.si/t5/x-series/worst-purchase-of-my-life/m-p/3993091#M13117 knipex 2026-04-25T06:20:36Z