https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640263#M52617 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1242014">@GT-R</A>&nbsp;</P><P>I can't see the picture</P> Wed, 03 Apr 2019 20:23:39 GMT Uliwooly 2019-04-03T20:23:39Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640256#M52610 <P>The problem with the quiet sound of an incoming call. But<BR />The sound of notifications and alarm clock is normal. And in the player itself, the established ringtone plays without problems.<BR />Did:<BR />- reset to factory settings<BR />- start in safe mode<BR />- software repair via Xperia Companion<BR />New phone, updated from 6.0 to 8.0 android<BR />Sony XZ (F8331) OS 41.3.A.2.192-R8E&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</P><P>Google translate</P> Wed, 03 Apr 2019 19:39:01 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640256#M52610 GT-R 2019-04-03T19:39:01Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640257#M52611 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1242014">@GT-R</A>&nbsp;</P><P>Are you using a preloaded ringtone or your own ringtone? if the later, are the ringtones in the internal storage or the SD card?</P> Wed, 03 Apr 2019 19:46:38 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640257#M52611 Uliwooly 2019-04-03T19:46:38Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640258#M52612 <P>I use my ringtone downloaded in the phone's memory. In the player rington sounds like it should be.<BR />I tried to cut the ringtone to 30 seconds, weight ~ 1mb</P><P>Google translate</P> Wed, 03 Apr 2019 19:53:25 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640258#M52612 GT-R 2019-04-03T19:53:25Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640259#M52613 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1242014">@GT-R</A>&nbsp;</P><P>Are the preloaded ringtones working fine?</P> Wed, 03 Apr 2019 19:56:07 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640259#M52613 Uliwooly 2019-04-03T19:56:07Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640260#M52614 <P>P<SPAN>reloaded</SPAN> ringtones also sound poor</P> Wed, 03 Apr 2019 20:08:25 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640260#M52614 GT-R 2019-04-03T20:08:25Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640261#M52615 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1242014">@GT-R</A>&nbsp;</P><P>Have you turn up the notification volume?&nbsp;</P> Wed, 03 Apr 2019 20:16:58 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640261#M52615 Uliwooly 2019-04-03T20:16:58Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640262#M52616 <P><A href="https://prnt.sc/n7426e" target="_blank" rel="nofollow noopener noreferrer">https://prnt.sc/n7426e</A></P> Wed, 03 Apr 2019 20:21:53 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640262#M52616 GT-R 2019-04-03T20:21:53Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640263#M52617 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1242014">@GT-R</A>&nbsp;</P><P>I can't see the picture</P> Wed, 03 Apr 2019 20:23:39 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640263#M52617 Uliwooly 2019-04-03T20:23:39Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640264#M52618 <P>Sorry, corrected</P> Wed, 03 Apr 2019 20:28:16 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640264#M52618 GT-R 2019-04-03T20:28:16Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640265#M52619 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1242014">@GT-R</A>&nbsp;</P><P>Just to make sure I understand</P><P>1 preloaded ringtones work fine</P><P>2 custom ringtones are silent right?</P> Wed, 03 Apr 2019 20:32:43 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640265#M52619 Uliwooly 2019-04-03T20:32:43Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640266#M52620 <P>1. false&nbsp;</P><P>2. true&nbsp;</P><P>In both cases, it sounds bad when an incoming call</P> Wed, 03 Apr 2019 21:24:56 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640266#M52620 GT-R 2019-04-03T21:24:56Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640267#M52621 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1242014">@GT-R</A>&nbsp;</P><P>Let's try again, the original question/issue you've stated that there was no sound at all, but there is with the preloaded ringtones correct?&nbsp;</P> Wed, 03 Apr 2019 22:47:31 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640267#M52621 Uliwooly 2019-04-03T22:47:31Z https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640268#M52622 <P>There is a sound, but it is quiet with all ringtones</P> Thu, 04 Apr 2019 05:32:26 GMT https://community.sony.si/t5/xz-series/silent-ringtone-sound/m-p/3640268#M52622 GT-R 2019-04-04T05:32:26Z