topic Can't See Files in Camera Folders in XZ Series

Can't See Files in Camera Folders

ppillow — Wed, 03 Apr 2019 17:26:14 GMT

I plug my Xperia XZ2 into my PC (Win 10) and I can see the folders but no files. I am saving my pictures to my SD card. I can take the SD card out, plug it into the computer and see the files. Xperia Companion is no different. Suggestions?

Re: Can't See Files in Camera Folders

Uliwooly — Wed, 03 Apr 2019 17:53:36 GMT

@ppillow

are you accessing the correct folder?

Re: Can't See Files in Camera Folders

ppillow — Thu, 04 Apr 2019 01:21:28 GMT

@uliwooly

Yes, I am in the correct folder.

I will use the Files app on the phone, in real-time, and see the pictures I took, mp3 files I have, etc. but those same files do not show up in Win 10 File Explorer.

Re: Can't See Files in Camera Folders

Uliwooly — Thu, 04 Apr 2019 02:36:26 GMT

@ppillow

have you installed Xperia Companion on your computer?

Re: Can't See Files in Camera Folders

ppillow — Thu, 04 Apr 2019 04:22:30 GMT

@uliwooly

Yes, I have installed Xperia Companion.

...And now , I can see them. Don't know what is different, but now I can see the contents (files) of all my folders on the SD card. I'll count it as a blessing and call it good. Thanks for taking time to assist me!

Re: Can't See Files in Camera Folders

Uliwooly — Thu, 04 Apr 2019 05:00:15 GMT

@ppillow

anytime