topic Re: Call interrupted during a call in XZ Series

Call interrupted during a call

Talonmies22 — Sat, 30 Mar 2019 17:18:53 GMT

Sometimes when I call people, XZ2c cut a call during call. My phone looks that call is progress but opponent looks that its cut. This is really harassing because I am self employed person and I must call to my customers but because calls cuts during call so its very shameful.

I have tried reset phone two times and updates all softwares but no effect.

Is this problem which requires maintenance or is this software problem?

Re: Call interrupted during a call

Strampke — Sat, 30 Mar 2019 20:54:48 GMT

Did you set a setting that touching the power button closes the call?

Re: Call interrupted during a call

najodleglejszy — Wed, 03 Apr 2019 06:15:08 GMT

@Talonmies22in addition to what @Strampke said, go to Settings > Support > Xperia tests and perform Ear proximity test to check if the proximity sensor works properly.