topic Re: New update wont install in XZ Series

New update wont install

Slm-85 — Wed, 30 May 2018 11:47:23 GMT

So iv been getting the latest update available and have tried to install it 10+ times. Seems like it installs but as soon as phone restarts it says new update available again and seems like it hasn't installed. Any help?

Re: New update wont install

NunoSEN2 — Wed, 30 May 2018 11:57:24 GMT

Hi @Slm-85;

First of all please confirm that it is always the same update, check if the build number under settings>system>about phone is always the same because it can be incremental updates. Check also in settings>system>software update>top right 3 dots>update history what updates do you get logged.

Re: New update wont install

Slm-85 — Wed, 30 May 2018 12:25:46 GMT

Thanks. Few more and it's gone now. Why were there so many though? Never had that before

Re: New update wont install

NunoSEN2 — Wed, 30 May 2018 12:38:33 GMT

@Slm-85;

Usually there is one update every month with monthly Google security patchs and any bug fixes.