topic Re: Xperia M touch not working in XPERIA archive

Xperia M touch not working

Bk201 — Fri, 31 Jul 2015 02:06:48 GMT

Yesterday in the morning my Xperia m touch stopped to work... I went to the Retailer and he said my touch was faulty and replaced it... Today too same thing happened the touch is not working.... The thing is I have two alarms sety for the morning..... The touch stopped working (both times) when the second alarm rang.... During the first one it was fine... I even swiped the screen to shut the alarm... Is something big wrong with my phone??????

Re: Xperia M touch not working

Uliwooly — Fri, 31 Jul 2015 02:18:17 GMT

@Bk201

This is what I would do, boot on safe mode > http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008 > and test the alarms and report back

Re: Xperia M touch not working

xavinux — Fri, 31 Jul 2015 13:43:19 GMT

Hi @Bk201

You can also try this:

1- Do a backup of your device information: How to backup?

2- Then try to repair your device using PC Companion.

I hope can be useful.

Best Regards,

Re: Xperia M touch not working

Uliwooly — Fri, 31 Jul 2015 16:05:37 GMT

@xavinux

Great idea

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355