Bought a Z5 Compact - Huge issues using the Xperia transfer

predrago — Thu, 01 Oct 2015 08:10:11 GMT

Hi,

I just purchased a Z5 compact, finally changing to Sony after using iphones for several years. One of the reasons I liked the Xperia was that Sony seemed to offer very painless transfers of content.

So yesterday, I tried to transfer my content and here is what happened:

(I used the PC companion, did a back-up of the iphone and successfully connected my Z5 to my PC)

1) I chose which media to transfer. To make it go quick I only selected contacts and texts and disregarded videos, pictures and apps. The process took forever. After 30 mins, it was stuck. Tried again and it stuck. Did this a few times back and forth and it always stuck. Then I let it run for 1.5h, and it was still stuck. In between, I had restarted my PC and my phone in case that was one of the reasons.

2) I wanted to try one last time, so I let it run for the whole night while I was sleeping. When I had woken up, it was finished. How can it take so long time? Eventually, I want to transfer my apps as well, but if texts and contacts took such a long time, apps will probably take forever am i missing something?

3) Worst/Critical part - So my texts and contacts have been migrated, great! Now I open my messages, and manage to scroll through a few, then the phone freezes. After a while I close the message app and open it again. A dialog comes up and says something in the likes of "configuring/managing messages". This goes on for a long, long time. Then I see my texts again, attemt to scroll through them and the same thing happens again. I really can't access them at all, and this is a huge issue for me What can I do to fix this?

Another thing I noticed - The phone is 32gb and when I connect it I can see that I have 22gb of storage, whereof 2gb is used up so, 20 essentially. Should it be like this?

Best regards,

Pred

Re: Bought a Z5 Compact - Huge issues using the Xperia transfer

Qatrium — Thu, 01 Oct 2015 08:56:37 GMT

- For your messages, try clearing messaging app cache and see if it helps: Go to Settings -> Apps -> All -> Messaging -> Clear data and restart your phone (This will not erase any saved messages).

- For available space, if you go to Settings -> Storage, you'll find that your android OS will be consuming something like 9.4GB of space, which leaves you with around 22GB to use for apps and data.

Re: Bought a Z5 Compact - Huge issues using the Xperia transfer

predrago — Thu, 01 Oct 2015 18:16:27 GMT

Hi,
Unfortunately it didnt work.
It still freezes as before. Big thanks for the help though

Re: Bought a Z5 Compact - Huge issues using the Xperia transfer

ashishsingh007 — Mon, 05 Oct 2015 15:39:30 GMT

As rickard said please contact him on other thread with this same issue and provide him the logs he is asking for

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Bought a Z5 Compact - Huge issues using the Xperia transfer

Re: Bought a Z5 Compact - Huge issues using the Xperia transfer

Re: Bought a Z5 Compact - Huge issues using the Xperia transfer

Re: Bought a Z5 Compact - Huge issues using the Xperia transfer