topic Re: Backing up Z3 Compact for repair in XPERIA archive

Backing up Z3 Compact for repair

SharonD85 — Mon, 19 Oct 2015 19:44:23 GMT

Hi,

I'm about to send my Z3 Compact away for repair after it vibrated itself off the kitchen worktop when it rang and landed on the floor cracking the back. The unsurance company have not said whether they will repair or replace the phone so I am backing it up. I've used PC companion's back up feature but I am concerned that if they replace the phone I will not be able to restore my data to the new phone.

Is there anyway to ensure that a backup can be restored to a different phone?

Re: Backing up Z3 Compact for repair

Uliwooly — Mon, 19 Oct 2015 19:49:00 GMT

@SharonD85

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Backing up Z3 Compact for repair

Jake-SonyXperia — Mon, 19 Oct 2015 23:52:55 GMT

Hi SharonD85,

Welcome to the community,

In most cases you can use the backed up data on a new device, however if the android version is to high there will be some data that wont move across.