topic Re: Google Photo App Crash in XPERIA archive

Google Photo App Crash

Cam11 — Fri, 16 Oct 2015 14:29:06 GMT

Hi Everyone,

I am using a Sony Xperia Z2. I often take videos and photos on my phone and view them through the Google photo app. For the last couple of days, it keeps crashing. It says - 'Unfortunately, Photos has stopped'. I have uninstalled and re-installed the photo app, cleared the data and cache data off. No success.

I'd appreciate if anyone can give me some advice

Thank you

Re: Google Photo App Crash

xavinux — Fri, 16 Oct 2015 14:34:53 GMT

Hi @Cam1

This only happen with Google photo app? Have you installed any other app of this type in your device?

Re: Google Photo App Crash

Cam11 — Fri, 16 Oct 2015 14:48:24 GMT

Hi there,

Thanks for your response.

Yes the crashes, only happen with Google Photo App. It's very frustrating.

I have another app called Album. This works well.

Thanks

Re: Google Photo App Crash

xavinux — Fri, 16 Oct 2015 14:59:03 GMT

Hi @Cam1

I read that you´ve just clear the cache data of this app and re-installed it too. Also other app of this type works correctly in your device, so in this case, I´d report this issue to the app developer.

Re: Google Photo App Crash

Uliwooly — Fri, 16 Oct 2015 16:46:28 GMT

@Cam1

Do you have any antivirus or taskillers?