topic Re: Lost photos after update...can I get them back? in XPERIA archive

Lost photos after update...can I get them back?

Sunshine7 — Wed, 14 Oct 2015 19:20:01 GMT

Please help! I seem to have lost alot of photos after the update Sony informed me I should do a few days ago.

I think they must have been stored in the internal storage following the data transfer from my old Sony phone. They were definately there until the update. There are some very precious photos that I can no longer locate.

Can anyone help me recover them please? Can I reverse the update? Would that bring them back?

Many many thanks!

Re: Lost photos after update...can I get them back?

Uliwooly — Wed, 14 Oct 2015 20:20:13 GMT

@Sunshine7

I'm sorry to say this but if the pictures, music, videos, etc was on the internal storage they are gone.

Re: Lost photos after update...can I get them back?

Jake-SonyXperia — Thu, 15 Oct 2015 00:23:12 GMT

Hi Sunshine7,

Welcome to the community,

Have you tried using a File Commander to see if you can find the content directly?

Re: Lost photos after update...can I get them back?

Sunshine7 — Thu, 15 Oct 2015 00:36:57 GMT

Oh noooo!!!!!

Hard lesson to learn!! **bleep** those updates!!

Thanks for responding, much appreciated....unless anyone else out there knows a way...??!!

Re: Lost photos after update...can I get them back?

Sunshine7 — Thu, 15 Oct 2015 00:42:51 GMT

Hiya, thanks for the recommendation for File Commander.

I just checked it out but the photos aren't there..?! Other ones are, but not the ones I am looking for...

Any other possibilities...??

Thanks, much appreciated!

Re: Lost photos after update...can I get them back?

Uliwooly — Thu, 15 Oct 2015 00:49:36 GMT

Now you know to backup everything, but there isn't a way to do so.