topic Re: Lollipop update 5.1.1 problem in XPERIA archive

Lollipop update 5.1.1 problem

01007614636 — Wed, 14 Oct 2015 12:46:57 GMT

All apps and all games freeze and stop responding for a while then a message says (app not responding) appears on screen then i have to close the app
Movies app not working
Can't play any videos
Pls fix this problem

Re: Lollipop update 5.1.1 problem

xavinux — Wed, 14 Oct 2015 13:09:43 GMT

Hi @01007614636

Please, boot your device into safe mode as explained here. If this issue is not present in this mode, that indicates a third party app is causing the problem. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. I´m at disposal for any question.

Re: Lollipop update 5.1.1 problem

Uliwooly — Wed, 14 Oct 2015 16:43:34 GMT

@01007614636

reinstall lollipop with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355