topic Re: forgotten my screen lock pattern on Sony Xperia Z3 in XPERIA archive

forgotten my screen lock pattern on Sony Xperia Z3

eyra — Tue, 22 Sep 2015 19:37:00 GMT

I have forgotten my screen lock pattern on my Sony Xperia Z3 and I can have access to my information now. What can I do? Can you help me?

Re: forgotten my screen lock pattern on Sony Xperia Z3

Phy — Tue, 22 Sep 2015 19:56:29 GMT

Take a look at this thread by uliwooly about unlocking a phone. If the requirements are meet it may help you.

http://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295

Re: forgotten my screen lock pattern on Sony Xperia Z3

_alexdon_ — Fri, 25 Sep 2015 20:16:00 GMT

@eyra If the above does not help, You need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: forgotten my screen lock pattern on Sony Xperia Z3

Uliwooly — Wed, 21 Oct 2015 04:04:08 GMT

@eyra

Were you able to unlock your phone?