https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414625#M500473 Since the recent update I have had three phone calls that I have tried to answer but as I slide the icon across the phone restarts. Is this something that anyone else has had. I don't get many calls and since the update have only had one call that I have answered properly. Mon, 12 Oct 2015 16:35:56 GMT tonywam 2015-10-12T16:35:56Z https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414625#M500473 Since the recent update I have had three phone calls that I have tried to answer but as I slide the icon across the phone restarts. Is this something that anyone else has had. I don't get many calls and since the update have only had one call that I have answered properly. Mon, 12 Oct 2015 16:35:56 GMT https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414625#M500473 tonywam 2015-10-12T16:35:56Z https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414626#M500474 Do you experience the same while on safe mode?<BR /><BR />How to boot on safe mode<BR /><A href="http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008" target="_blank">http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008</A><BR /><BR />How to boot on safe mode on Lolipop<BR />1. press and hold the power key<BR />2. once you get the pop up menu&nbsp;<BR />3. press and hold "power off"&nbsp;<BR />4. Boot on safe mode should become available<BR /> Mon, 12 Oct 2015 16:42:07 GMT https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414626#M500474 Phy 2015-10-12T16:42:07Z https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414627#M500475 Is it OK to have the phone in safe mode and use as normal until someone rings me, or is this not a good idea. If not I will try tomorrow and get someone at work to ring me. Mon, 12 Oct 2015 16:51:17 GMT https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414627#M500475 tonywam 2015-10-12T16:51:17Z https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414628#M500476 It will be fine, keep in mind that third party apps are disabled while on safe mode. Mon, 12 Oct 2015 16:58:09 GMT https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414628#M500476 Phy 2015-10-12T16:58:09Z https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414629#M500477 OK thanks a lot l will switch to safe mode now, but will have to wait until tomorrow as I don't get many calls. Mon, 12 Oct 2015 18:44:46 GMT https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414629#M500477 tonywam 2015-10-12T18:44:46Z https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414630#M500478 Ok. Let us know how it goes. Tue, 13 Oct 2015 05:09:19 GMT https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414630#M500478 Phy 2015-10-13T05:09:19Z https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414631#M500479 OK this morning got a friend to ring me twice in safe mode, then twice after rebooting, unfortunately or fortunately it answerd all four without switching off. So will now leave on as normal it is of course typical when hopping that it shows up a fault it doesn't. Will see what happens over the coming weeks, and will definitely let you know if it happens again. THANKS FOR YOUR HELP AND TIME. Tue, 13 Oct 2015 10:31:22 GMT https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414631#M500479 tonywam 2015-10-13T10:31:22Z https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414632#M500480 No problem. Ok Wed, 14 Oct 2015 21:33:29 GMT https://community.sony.si/t5/xperia-archive/phone-switching-off-after-update/m-p/3414632#M500480 Phy 2015-10-14T21:33:29Z