topic Re: Xperia E3 wont turn on in XPERIA archive

Xperia E3 wont turn on

Ashley02 — Sun, 19 Jul 2015 17:52:04 GMT

I dropped my xperia e3 this morning. A pop up saying "Xperia home has stopped working" and that came up every five minutes. I powered off my phone and tried to turn it back on but all that would happen is a vibration and the screen that said Sony Xperia then it would go black again. I have tried to power button and volume up thing but nothing happens. I cannot do anything with PC Companion because I don't have a working computer. My phone is 6 months old.

Please Help, Ashley

Re: Xperia E3 wont turn on

Phy — Sun, 19 Jul 2015 18:09:19 GMT

If you don't have access to a computer, you should contact your local Xperia support.
http://support.sonymobile.com/global-en/contactUs/

Re: Xperia E3 wont turn on

SophiaW — Mon, 20 Jul 2015 04:14:24 GMT

Hi Ashley02, welcome to the community!

I agree with @Phy on this one, you will need to contact your local Xperia Customer Care team so your phone can be assessed/repaired for you.