Loading contact is slower on Z3

Xqwtz15 — Sat, 18 Jul 2015 11:12:08 GMT

Dear Sony,

I have problem since my Z3 updated to lollipop. When I tried to load my contact, it seems took too long for high end phone like Z3. Especially if the phone connection somehow disconnected, I found that to open again my contact need time for loading. Anyone have same problem with me? What should I do? Am planning to sold this device should there is no answer. It is really disturbing. Looking forward for feedbacks and explanation. Regards

Re: Loading contact is slower on Z3

Thommo — Sat, 18 Jul 2015 12:20:20 GMT

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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Loading contact is slower on Z3

Re: Loading contact is slower on Z3