https://community.sony.si/t5/xperia-archive/my-xperia-z3-physical-shutter-button-doesn-t-work/m-p/3411209#M498423 <P>Try performing a system repair using <A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_Web.exe" target="_self" rel="nofollow noopener noreferrer">PC Companion</A> as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> <P>However if the above fails then you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected <A href="http://www.sonymobile.com/global-en/support/contact-us/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/</A></P> Fri, 17 Jul 2015 09:30:44 GMT Thommo 2015-07-17T09:30:44Z https://community.sony.si/t5/xperia-archive/my-xperia-z3-physical-shutter-button-doesn-t-work/m-p/3411208#M498422 My physical shutter button doesn't work well, its working when I press half button, but when I press full button, it can't capture the picture, do I need replace my camera button? Fri, 17 Jul 2015 09:21:53 GMT https://community.sony.si/t5/xperia-archive/my-xperia-z3-physical-shutter-button-doesn-t-work/m-p/3411208#M498422 sintia 2015-07-17T09:21:53Z https://community.sony.si/t5/xperia-archive/my-xperia-z3-physical-shutter-button-doesn-t-work/m-p/3411209#M498423 <P>Try performing a system repair using <A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_Web.exe" target="_self" rel="nofollow noopener noreferrer">PC Companion</A> as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> <P>However if the above fails then you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected <A href="http://www.sonymobile.com/global-en/support/contact-us/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/</A></P> Fri, 17 Jul 2015 09:30:44 GMT https://community.sony.si/t5/xperia-archive/my-xperia-z3-physical-shutter-button-doesn-t-work/m-p/3411209#M498423 Thommo 2015-07-17T09:30:44Z