https://community.sony.si/t5/xperia-archive/hardware-or-software-problem/m-p/3409775#M497767 <P>I've had a sony xperia z3 compact for a few months now.<BR />May be worth noting this phone can get really hot when in use for instance if ive been using it for a while or if im using a game on it such as sim city.<BR />Sometimes the touch screen gets a little unresponsive. Usually banging the phone down on a surface (not too hard) seems to resolve it...<BR />Well today it was a bit warm and suddenly the whole top half of the screen stopped working. I was a bit stressed, id missed a train and had to make an important phone call to say id be late so after restarting it to no avail i did the usual tap..well i guess i was abit stressed and banged a little hard the scren cracked oops. Anyway now the whole screen doesnt respond to touch (although i can still see it fine). I thought id try and see if any of the problem was software based but on pc companion following the steps as normal it doesnt work when i recconect the device while off holding the volume down button. May be because i am using an ancient computer (windows vista). It recongises the device when its on just not when its off.<BR />Do you think half the screen not working was a hardware problem and i should just go get the screen fixed. Im on a low pay job atm and would be pretty if i fixed the screen and it still didnt work...</P> <P><FONT color="#FF0000">Edited due to foul language</FONT></P> Wed, 15 Jul 2015 21:38:29 GMT catn89 2015-07-15T21:38:29Z https://community.sony.si/t5/xperia-archive/hardware-or-software-problem/m-p/3409775#M497767 <P>I've had a sony xperia z3 compact for a few months now.<BR />May be worth noting this phone can get really hot when in use for instance if ive been using it for a while or if im using a game on it such as sim city.<BR />Sometimes the touch screen gets a little unresponsive. Usually banging the phone down on a surface (not too hard) seems to resolve it...<BR />Well today it was a bit warm and suddenly the whole top half of the screen stopped working. I was a bit stressed, id missed a train and had to make an important phone call to say id be late so after restarting it to no avail i did the usual tap..well i guess i was abit stressed and banged a little hard the scren cracked oops. Anyway now the whole screen doesnt respond to touch (although i can still see it fine). I thought id try and see if any of the problem was software based but on pc companion following the steps as normal it doesnt work when i recconect the device while off holding the volume down button. May be because i am using an ancient computer (windows vista). It recongises the device when its on just not when its off.<BR />Do you think half the screen not working was a hardware problem and i should just go get the screen fixed. Im on a low pay job atm and would be pretty if i fixed the screen and it still didnt work...</P> <P><FONT color="#FF0000">Edited due to foul language</FONT></P> Wed, 15 Jul 2015 21:38:29 GMT https://community.sony.si/t5/xperia-archive/hardware-or-software-problem/m-p/3409775#M497767 catn89 2015-07-15T21:38:29Z https://community.sony.si/t5/xperia-archive/hardware-or-software-problem/m-p/3409776#M497768 <P>Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected <A href="http://www.sonymobile.com/global-en/support/contact-us/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/</A></P> Wed, 15 Jul 2015 21:52:08 GMT https://community.sony.si/t5/xperia-archive/hardware-or-software-problem/m-p/3409776#M497768 Thommo 2015-07-15T21:52:08Z