topic Re: Doesn't continue to load startup in XPERIA archive

Doesn't continue to load startup

evzkhii123 — Tue, 14 Jul 2015 23:59:22 GMT

My Xperia E1 is having problems starting up. It only stops at the part where the wavy screensaver is and doesn't continue to load though the main menu.

I tried the following and it doesn't work:

• Hard reset -- doesn't work when up volume and power keys are pressed

• Updating software -- it won't be detected by the laptop or computer in any way. I tried using PC Companion and it doesn't help either

Any other options? I badly need help. :0

Re: Doesn't continue to load startup

Uliwooly — Wed, 15 Jul 2015 00:48:48 GMT

@evzkhii123

What if you removed both SIM and SD cards > repair with PCC > do NOT insert any SIM/SD cards

Re: Doesn't continue to load startup

Phy — Wed, 15 Jul 2015 00:49:14 GMT

Contact Sony Xperia Support as it could be a hardware issue.
http://support.sonymobile.com/global-en/contactUs/

Re: Doesn't continue to load startup

evzkhii123 — Wed, 15 Jul 2015 00:54:36 GMT

It has no sim card or any sd cards when I try to boot it. To no avail, doesn't work. But thanks for the suggestion.

Re: Doesn't continue to load startup

evzkhii123 — Wed, 15 Jul 2015 00:55:26 GMT

@Phy

Thanks! I'll try to contact them ASAP.

Re: Doesn't continue to load startup

Phy — Wed, 15 Jul 2015 01:18:17 GMT

Ok. Let us know how it goes.