topic Re: Random sms in XPERIA archive

Random sms

Morrisness — Fri, 10 Jul 2015 21:47:18 GMT

Hey
Every time when I restart my xperia z2 some random old messages are resend. These messages don't show in the messaging app either so I have no way of knowing which messages were send and to who. I've checked with my provider but they couldn't fix it. It's really annoying because I constantly have to explain that I did not send any message.

Re: Random sms

_alexdon_ — Fri, 10 Jul 2015 22:01:02 GMT

See if this helps:

/t5/Xperia-S-SL-acro-S/Xperia-Acro-S-sends-sms-on-restart/m-p/589263#M37746

Re: Random sms

Morrisness — Fri, 10 Jul 2015 22:22:40 GMT

It does not... They suggest there that the problem could be multiple sms apps but i only have 1, the one that came with the phone. I also have google hangouts but that is also an app that came with the phone, so it would surprise me if the problem has something to do with those 2 apps not working together.

Re: Random sms

Uliwooly — Fri, 10 Jul 2015 22:35:38 GMT

@Morrisness

Are you using the preloaded messaging app?

Re: Random sms

Morrisness — Fri, 10 Jul 2015 22:38:07 GMT

Yes I am.

Re: Random sms

Uliwooly — Fri, 10 Jul 2015 22:44:32 GMT

@Morrisness

The issue could be that you are using both hangouts to send regular SMS and if you don't have the data on, they might be sent when you do have data or wifi.

Re: Random sms

Phy — Fri, 10 Jul 2015 22:46:33 GMT

Try Clearing the messaging app data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the messaging app.
5. Tap Force stop > Clear data.
6. Restart the phone

Re: Random sms

_alexdon_ — Sat, 11 Jul 2015 06:50:10 GMT

This occured to me in the past on Z1,but I think it is related to the network more than to the phone.

Re: Random sms

Morrisness — Sat, 11 Jul 2015 09:16:44 GMT

@Phy

That helped this time, but do I have to repeat this procedure everytime I restart my phone, because that would be really inconvenient.

@alexdon
I've already visited my network provider and they told me that they changed something, basically the gave me a new sim. They told me that, if the problem stayed, there nothing was they could do.

Re: Random sms

_alexdon_ — Sat, 11 Jul 2015 09:48:37 GMT

Strange but it didn't occur on my Z1 on a regular basis. I still don't know what could trigger this behaviour.

Re: Random sms

Morrisness — Sat, 11 Jul 2015 09:59:30 GMT

In my case it happens nearly everytime I restart my phone.

Re: Random sms

_alexdon_ — Sat, 11 Jul 2015 10:07:53 GMT

Maybe @Samuel has an idea.

Re: Random sms

Samuel1 — Tue, 14 Jul 2015 06:19:00 GMT

I have no idea what can cause this actually. Try repairing the software in the phone and see if the problem persists after, it seems to be something wrong with it.

PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.