topic Z1 Compact lollipop won't charge in XPERIA archive

Z1 Compact lollipop won't charge

Joerc — Fri, 07 Aug 2015 18:09:47 GMT

Hi everyone! I bought a Z1 Compact about 2 weeks and now I'm having a problem. When I try to charge the phone, it recognize the charger, but battery don't charge. When phone is off and I plug the charger, it only turns on a red led and then shows 78% and when I turn on the phone I shows 99% but anyways don't show the charging icon. Another thing, if I keep the charger plugged to the phone for a long time it eventually turns on the orange charging led but 2 minutes later it turns off again

P.s. sorry about my english, I speak in spanish.

Re: Z1 Compact lollipop won't charge

Uliwooly — Fri, 07 Aug 2015 18:15:08 GMT

@Joerc

Have you tested multiple chargers and cables? if you have then you should contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/

Re: Z1 Compact lollipop won't charge

Joerc — Fri, 07 Aug 2015 18:24:19 GMT

Yes, I tried every charger at home and nothing change. I been looking in the web and it seems like I'm not the only one with this issue. And thanks for your quick answer!

Re: Z1 Compact lollipop won't charge

Uliwooly — Fri, 07 Aug 2015 18:37:02 GMT

You might have a hardware issue, just get your phone checked