topic Xperia Z3 display problems in XPERIA archive

Xperia Z3 display problems

gogovatev — Wed, 08 Jul 2015 06:41:56 GMT

Hello All,
I'm new here, so please excuse me if I do something wrong.
I bought Xperia X3 (D6603) last November. It was fine till last week when suddenly a yellow spot appear on display, near power button. A few days later display detach from the frame at upper right corner. I also noticed that recently upper right corner of the phone is a lot hotter than the rest of the phone. I didn't shoot 4K videos. What can be cause of those problems? I use a Sony Smart Cover. At picture below you can see the problem.

Best Regards: Georgi Vatev

Re: Xperia Z3 display problems

Samuel1 — Wed, 08 Jul 2015 06:57:11 GMT

I'm sorry to hear that.
I suggest that you raise this with your local support team to proceed with this in the best possible way, as it seems like there are some hardware issues with your phone.
Local support.

Re: Xperia Z3 display problems

T-Riple — Tue, 14 Jul 2015 02:46:59 GMT

I have the exact same issue. Did you receive any answer yet?

Re: Xperia Z3 display problems

gogovatev — Thu, 16 Jul 2015 05:32:51 GMT

Yes, the problem was solved. Display (front cover) and on of the speakers were replaced. It's all covered by warranty. Avoid keeping your phone at hot places (your pocket also). Overheating is main reason for glue used for display to lose its strength and display to detaches. Any way, ask for your warranty - as my service technician said "Sony is aware about this problem. They have had manufacturing problems around December'14 and it is repaired by warranty."
Good luck with your phone. Hope everything is OK.

Re: Xperia Z3 display problems

T-Riple — Fri, 17 Jul 2015 03:23:27 GMT

Thanks a lot for the answer, I appreciate it. Yeah I'll send it for repair asap.