topic Re: Water proof in XPERIA archive

Water proof

Vbsa — Tue, 07 Jul 2015 14:12:14 GMT

I bought my xperia Z2 four months ago and one month ago I just take a selfish in the swimming pool under 0.5 to 1 m of depth about 4 to 7 minutes. And my USB and sd card slot caps was locked gently. So one month ago after use z2 under the water it doesn't work gently then I visited to authorised service centre of Sony and given my z2 to them after a week company was given me estimate cost of Rs. 13,000. And i very rude with the company because it's proved that z2 is water resistance but it is not. And i go with the pay for estimate. Which was totally worst that to buy Sony xperia Z2

Re: Water proof

Samuel1 — Tue, 07 Jul 2015 14:15:05 GMT

I'm sorry to hear that.
I suggest that you raise this with your local support team to proceed with this in the best possible way.
Local support.

Re: Water proof

Vbsa — Tue, 07 Jul 2015 14:16:48 GMT

Yes I have my z2 just i get 3 days ago from the service centre

Re: Water proof

Vbsa — Tue, 07 Jul 2015 14:18:07 GMT

Which I got after a month,, I not believe that company given me estimate

Re: Water proof

Vbsa — Tue, 07 Jul 2015 14:19:03 GMT

They have care under warranty.. But not

Re: Water proof

Vbsa — Tue, 07 Jul 2015 14:21:56 GMT

And I'm very tired to tell that my z2 was fully and gently USB and sd card slot caps locked. But sony can give me only excuse that water gone through the port. But it's very worst

Re: Water proof

Vbsa — Tue, 07 Jul 2015 14:24:21 GMT

Sony not believe that their terms and conditions which they approved this phone with water resistance or proof. But it is full worst

Re: Water proof

Samuel1 — Tue, 07 Jul 2015 14:27:40 GMT

At the service center they perform pressure tests to see if there's something wrong with the phone which makes the phone take in water somewhere else. If it passes this test the caps cannot have been closed properly when the phone was submerged in water, as it would not take in water if they were.

Re: Water proof

Vbsa — Tue, 07 Jul 2015 14:31:53 GMT

If you have sir or mam please you can because I'm not here to interesting write bla..bla..

Re: Water proof

Samuel1 — Tue, 07 Jul 2015 14:32:00 GMT

I'm not really sure what you mean but if the service center has ruled out the phone there is unfortunately not much to do. They might be able to repair it for you but it won't be covered by warranty. Contact your local Xperia support for more information.

And please do not write 3-4 messages in a row, try to stick to one as it's much easier for me and anyone else who is trying to follow the thread.

Re: Water proof

Vbsa — Tue, 07 Jul 2015 14:34:06 GMT

I'm just awareing the next buyers who have Sony water resistance products

Re: Water proof

Uliwooly — Tue, 07 Jul 2015 15:53:12 GMT

@Vbsa

@Vbsa wrote:
I bought my xperia Z2 four months ago and one month ago I just take a selfish in the swimming pool under 0.5 to 1 m of depth about 4 to 7 minutes. And my USB and sd card slot caps was locked gently.

I'm sorry that this happen to you but you have to firmly close the covers, contact your local Xperia Care and request a vacuum test, this will prove who is at fault, you or you have a defective device, keep in mind that if your phone has cracks anywhere, yoru phone its no longer waterproof.