https://community.sony.si/t5/xperia-archive/xperia-sp-internet-and-crashes-problems-all-round/m-p/3396850#M491686 <P>I suggest that you try to repair the phone software using <A href="http://www.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer">PC Companion</A>.&nbsp;The phone should be turned off during this procedure so it might work even if the computer doesn't recognize the phone right now.<BR /><BR />Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.<BR /><A href="https://community.sony.co.uk/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253" target="_blank">How to backup?</A><BR /><BR />If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your <A href="http://www.sonymobile.com/global-en/support/contact-us/contact-info/" target="_blank" rel="nofollow noopener noreferrer">local support team.</A></P> Tue, 07 Jul 2015 12:37:27 GMT Samuel1 2015-07-07T12:37:27Z https://community.sony.si/t5/xperia-archive/xperia-sp-internet-and-crashes-problems-all-round/m-p/3396849#M491685 Will not connect to a computer no matter what I try (different computers/cables); crashes all the time whilst using apps, texting or answering a call; freezes and turns itself off when trying to unlock it - anyone else experiencing this or has and has fixed the issues?? Any advice is gratefully recieved <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.si/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /> Tue, 07 Jul 2015 12:34:39 GMT https://community.sony.si/t5/xperia-archive/xperia-sp-internet-and-crashes-problems-all-round/m-p/3396849#M491685 LGranger 2015-07-07T12:34:39Z https://community.sony.si/t5/xperia-archive/xperia-sp-internet-and-crashes-problems-all-round/m-p/3396850#M491686 <P>I suggest that you try to repair the phone software using <A href="http://www.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer">PC Companion</A>.&nbsp;The phone should be turned off during this procedure so it might work even if the computer doesn't recognize the phone right now.<BR /><BR />Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.<BR /><A href="https://community.sony.co.uk/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253" target="_blank">How to backup?</A><BR /><BR />If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your <A href="http://www.sonymobile.com/global-en/support/contact-us/contact-info/" target="_blank" rel="nofollow noopener noreferrer">local support team.</A></P> Tue, 07 Jul 2015 12:37:27 GMT https://community.sony.si/t5/xperia-archive/xperia-sp-internet-and-crashes-problems-all-round/m-p/3396850#M491686 Samuel1 2015-07-07T12:37:27Z