topic Re: Desktop Clock Issue while in Magnetic Dock in XPERIA archive

Desktop Clock Issue while in Magnetic Dock

DH82 — Tue, 07 Jul 2015 00:13:14 GMT

Having an issue with my Z3 Compact where the Desktop Clock will not display when the phone is in the magneticcharging dock. I have set up SmartConnect so that when the phone is placed in the charging dock the Alarm and Clock app is supposed to start, however, the screen simply turns off and the phone charges. With my Z2 I was able to use the phone as my beside alarm clock where the clock would display all night while charging using the same SmartConnect set up mentioned above. Any way to get this to work for the Z3?

Re: Desktop Clock Issue while in Magnetic Dock

Uliwooly — Tue, 07 Jul 2015 00:42:17 GMT

@DH82

On lollipop you can't leave the screen on, there might be another third party app

Re: Desktop Clock Issue while in Magnetic Dock

DH82 — Tue, 07 Jul 2015 00:55:40 GMT

@uliwooly wrote:
@DH82
On lollipop you can't leave the screen on, there might be another third party app

Wow really? Why on earth would they do that? That was one of the reasons why I bought the charging dock. Will they be fixing this?

Can anyone suggest a third party app?

Re: Desktop Clock Issue while in Magnetic Dock

Uliwooly — Tue, 07 Jul 2015 00:59:04 GMT

@DH82

Perhaps @Johan could elaborate on this.

Re: Desktop Clock Issue while in Magnetic Dock

SophiaW — Tue, 07 Jul 2015 01:00:31 GMT

Hi DH82, welcome to the community!

In the SmartConnect app, did you tap edit event and select a specific time period? Make sure you have the time period set correctly. Also, check under Settings > Display > Daydream and see whether or not that is selected, if it is turn Daydream off and see whether the clock then appears when charging. Also check under Settings > Sound & Notification > interruptions > Make sure Events & Reminders is turned on.

Keep us updated.

Re: Desktop Clock Issue while in Magnetic Dock

DH82 — Tue, 07 Jul 2015 01:39:38 GMT

@SophiaW wrote:
Hi @DH82, welcome to the community!
In the SmartConnect app, did you tap edit event and select a specific time period? Make sure you have the time period set correctly. Also, check under Settings > Display > Daydream and see whether or not that is selected, if it is turn Daydream off and see whether the clock then appears when charging. Also check under Settings > Sound & Notification > interruptions > Make sure Events & Reminders is turned on.
Keep us updated.

I followed the above steps. I turned on the Events and Reminders in the Interruptions section. I ensured Daydream was turned off. I then went to SmartConnect and created a new Event for the Charging Dock where when the phone is placed in the Dock the Alarm and Clock app is supposed to start. I ensured there was no specific time period.

When I placed the phone in the dock, my lock screen appeared for about 10 seconds and then the screen shut off. No Digital Clock appeared. When I removed my phone from the Dock and unlocked it, the Analog clock from the Alarm and Clock app was the first thing displayed.

I am really disappointed that this feature has been removed/amended and can't find a reasonable explanation as to why. As stated earlier, the only reason I purchased the Magnetic Dock was to be able to use my phone as a Digital Clock while it was charging. I also believe that this was one of the features used in the description of the dock.

Is there anything else I should be trying?