topic Re: My headphone in XPERIA archive

My headphone

AbdulhalimAtef — Mon, 06 Jul 2015 19:44:10 GMT

Hey sony i have z1 and my problem is when i plug in headphone and start music only one work
I hope fix it fast
I have lollipop 🍭

Uliwooly — Mon, 06 Jul 2015 19:50:14 GMT

Does it work while on safe mode?

Boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Also, settings, apps, all, smartconnect, clear data, restart your phone

AbdulhalimAtef — Mon, 06 Jul 2015 20:05:49 GMT

Still problem not fix
What should do

_alexdon_ — Mon, 06 Jul 2015 20:06:35 GMT

Did the headphones work fine before?

AbdulhalimAtef — Mon, 06 Jul 2015 20:12:06 GMT

No not work

_alexdon_ — Mon, 06 Jul 2015 20:15:51 GMT

In that case,you should have the headphones checked,perhaps they are broken.

AbdulhalimAtef — Mon, 06 Jul 2015 20:16:39 GMT

I have 2 headphonee

_alexdon_ — Mon, 06 Jul 2015 20:19:18 GMT

There is a chance that one is broken.

AbdulhalimAtef — Mon, 06 Jul 2015 20:28:26 GMT

No i try it on Samsung device

_alexdon_ — Mon, 06 Jul 2015 20:31:02 GMT

So you have 2,both work on Samsung and only one works on the Xperia?

AbdulhalimAtef — Mon, 06 Jul 2015 20:38:45 GMT

I have sam and sony headphones

_alexdon_ — Mon, 06 Jul 2015 20:42:24 GMT

Oh,so the samsung headset works and sony doesn't?

AbdulhalimAtef — Mon, 06 Jul 2015 20:45:52 GMT

Sam and sony headphones work on Samsung device
On xperia only one headphone

Thommo — Mon, 06 Jul 2015 20:56:17 GMT

Then the pinouts on one of the headphone jacks isn't compatible with CTIA or has less rings

AbdulhalimAtef — Mon, 06 Jul 2015 20:59:01 GMT

Thanks i fix it