topic Need help! Z2 screen cracked. Need my data out! Check details below. in XPERIA archive

Need help! Z2 screen cracked. Need my data out! Check details below.

Dungeon_Master — Mon, 03 Aug 2015 07:54:06 GMT

Hey guys, I need your help desperately.

So, my phone's screen cracked. Honestly, I dropped it and now it has some fluid and some parallel lines showing with shades of pink color and a very lil amount of blue and green color lines and its touch itsn't working either. It's screen is shattered. So, basically, I can touch it but it will touch at multiple places like crazy but I can't see anything. And to make things worse I have a pin lock. ^_^ How annoying pleasant is that. I went to the service centre, they said that my phone's screen cannot be replaced as this is a Z series and Z series only have the whole mobile replacement option. So, I need to get my data out.

My USB debugging is turned on, maybe this can help me? But Idk how. If it can, tell me!

And I can't access my phone until unless I unlock the pin lock on my phone. Please help me, I need my data. :'(

I saw this OTG method. I have an OTG cable but even if I connect mouse, I can't see anything so OTG with mouse failed. But I saw a post, someone said they used a keyboard and did some up and down and left right arrow keys and enter and it worked. If you know this OTG KEYBOARD method, please briefly explain it to me!

I read about some Android Debug Bridge. If you know about this too, please explain it to me. I'm literally.. crying inside.That data is.. my LIFE!

Anyways.. I read also about the Multipupose MHL to HDMI OTG with USB support, with which you can use a mouse and display the screen of your mobile on the TV or PC Monitor. But I'm not sure about that, it will cost me around 25 USD but I've seen people say in the reviews that it doesn't work for XPERIA Z2 or Z3 and stuff like that. So, I don't wanna risk it.

So, guys. If you know any other methods or these methods in brief with which I can get my internal data out, do tell me. And then when I get it out, I will give my phone to the service centre for replacement.

Thank you..

Re: Need help! Z2 screen cracked. Need my data out! Check details below.

Rickard — Mon, 03 Aug 2015 08:32:15 GMT

Sorry to hear about your phone

If you have a computer that is allowed to access the phone over ADB you could try using a 3:rd party software like MyPhoneExplorer from www.fjsoft.at to access it.

If you don't have a computer that is allowed over ADB in the phone i would recommend that you try to get hold of a TV with MHL or an MHL-adapter (but make sure it supports CEC). If you have a numeric PIN you can unlock the phone using the TV remote. It works fine when i test it with a Sony TV here. When unlocked you can then connect it to a computer.

I edited your post a little to remove some offensive words.

Re: Need help! Z2 screen cracked. Need my data out! Check details below.

Dungeon_Master — Mon, 03 Aug 2015 11:17:33 GMT

Thanks for your reply.. But how to check if my computer is allowed to access phone over ABD or not? And btw I don't have a Sony TV, just so you know. I have LG and I think it has CEC, cuz it says it has Simplink. I don't know if that's CEC. And about the adapter do you mean it should be a CEC enabled adapter? I mean can you suggest me some?

Re: Need help! Z2 screen cracked. Need my data out! Check details below.

xavinux — Mon, 03 Aug 2015 18:32:33 GMT

Hi @Dungeon_Master

Where is your data stored, is it in the SD Card?

Also I suggest you to take a look at this link:

http://forum.xda-developers.com/showthread.php?t=2339530

I hope can be useful.

Best Regards,

Re: Need help! Z2 screen cracked. Need my data out! Check details below.

Dungeon_Master — Tue, 04 Aug 2015 02:24:52 GMT

It's in the internal stoarage!

Re: Need help! Z2 screen cracked. Need my data out! Check details below.

xavinux — Tue, 04 Aug 2015 03:47:59 GMT

Hi @Dungeon_Master

Could you take a look at the link I've posted about ADB and how to recover data from a phone with broken screen ?

This is the link: http://forum.xda-developers.com/showthread.php?t=2339530

I hope can be useful.

Best Regards,

Re: Need help! Z2 screen cracked. Need my data out! Check details below.

Dungeon_Master — Mon, 10 Aug 2015 10:04:37 GMT

Rickard, I went to the Sony showroom here and they gave me the MHL adaptar but I thought let's test it there itself and then take it home, they brought a display z series phone and connected it to TV, it did connect but when I told the guy to put up a PIN screen lock and try to unlock, he couldn't unlock it with the remote The TV had MHL and so did the phone but still. Can you show me maybe? Breifly tell me?

Re: Need help! Z2 screen cracked. Need my data out! Check details below.

Rickard — Mon, 10 Aug 2015 10:39:15 GMT

The phone i tested this on was still on Android 4.4. I updated it to Android 5.1 and i'm afraid it's no longer possible to unlock it this way. You first need to swipe up to reveal the keypad which can't be done using the remote and even after swiping up, the remote can't select on the keybad in Lollipop.

Regarding ADB, you can't check this on the phone as you can't access it but if you have a PC that has been connected before with ADB and you select the option to always allow it in the phone you should be able to get a connection with MyPhoneExplorer. If you don't, the PC is probably not allowed in the phone and in that case i have no solution i'm afraid.

Re: Need help! Z2 screen cracked. Need my data out! Check details below.

Dungeon_Master — Mon, 10 Aug 2015 10:51:47 GMT

:''( Im crying

Re: Need help! Z2 screen cracked. Need my data out! Check details below.

Dungeon_Master — Tue, 11 Aug 2015 03:15:40 GMT

Rickard! RICKARD! HOOLYY COW!! I finally did it! I connected my phone to PC! I used myxperia account to lock the phone and set the password to 111111 as my keyboard OTG couldn't function the 2,4,6 keys on my XPERIA Z2 and then I used a keyboard to unlock the password and connect the device to my pc. The problem is.. I want my phone's internal storage to display on PC, it is just showing the SD card not the internal storage! Please help here! And I recently installed a driver for Xperia Z2 on my pc from the ADB method site mentioned in above comments by the user Xavinux, could that be a problem? Please help! I had lost all hopes but I'm back on this now!

EDIT - I found out that I need to enable MTP in order to connect internal storage to PC, is there any other way? If not, how do I connect the internal storage through MTP?