topic Re: Screen won't light up during calls Z3 Compact in XPERIA archive

Screen won't light up during calls Z3 Compact

Calmpurp1e — Sun, 05 Jul 2015 09:36:47 GMT

Sometime the screen on my Z3 compact does not light up during calls so I cannot end a call or use the keypad.

Can anyone help?

Re: Screen won't light up during calls Z3 Compact

_alexdon_ — Sun, 05 Jul 2015 09:38:54 GMT

Normally,if you keep the device (proximity sensor to be precise) close to your ear,the screen shouldn't light up. If this occurs after you take it from your ear, maybe you have something covering the sensor,like a screen protector or case.

Re: Screen won't light up during calls Z3 Compact

Calmpurp1e — Sun, 05 Jul 2015 09:47:37 GMT

Thanks, where is the sensor!?

Re: Screen won't light up during calls Z3 Compact

_alexdon_ — Sun, 05 Jul 2015 09:50:38 GMT

See this:

http://support.sonymobile.com/gb/xperiaz3compact/userguide/Phone-overview-D5803D5833/