topic Re: Waterproof, the truth about it in XPERIA archive

Is my Z2 still waterproof?

ClementZ — Wed, 09 Sep 2015 17:08:52 GMT

Hi

I bought a Z2 a little bit more than a year ago now and I'm really happy with it, I took photos underwater and it was really cool, but two months ago, my phone fell on the ground and the top front is a little bit damaged (nothing big). I'm scared to put it underwater now as I don't know if it is still going to be waterproof.

Here is a photo of the phone. As you can see it's nothing too deep, it seems to be only the plastic that's damaged but as I don't really know how the waterproof thing works I'm not too sure.

Thanks.

Clément

Re: Is my Z2 still waterproof?

Uliwooly — Wed, 09 Sep 2015 17:13:13 GMT

@ClementZ

I wouldn't risk it, contact your local Xperia Care and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

Re: Is my Z2 still waterproof?

K-Linerz — Sun, 13 Sep 2015 16:47:38 GMT

Based on recent reports, our phones aren't water proof.

I put my phone in water to take some pictures, the same day, my phone stopped working. After a couple of weeks of it being in a sock drawer, it started working again.

Re: Is my Z2 still waterproof?

Uliwooly — Sun, 13 Sep 2015 17:20:28 GMT

@K-Linerz

What reports? the phone it is waterproof.

Re: Is my Z2 still waterproof?

Ndy2uk — Wed, 16 Sep 2015 20:28:41 GMT

I had my Z2 in a tech21 case and in my waterproof jacket pocket.

During the rain, I took it out and the screen was un-responsive.

I checked the charging port flap, as the tech21 covers the other flaps - all good.

Screen went black and can't use it now. O2 say it's not covered by them as there is an inherent issue with Sony's "Waterproof for 30 mins at 1.5m depth" claim.

Boxed the Z2 up and now sending to Sony Repair depot - lets see what the outcome is!!!

Otherwise, its a fantastic phone!

Re: Is my Z2 still waterproof?

marcel45 — Thu, 17 Sep 2015 03:05:32 GMT

Many reports about the waterproof Xperia devices, the truth is, Sony says they are suddenly not because of the covers.

Re: Waterproof, the truth about it

marcel45 — Thu, 17 Sep 2015 03:06:46 GMT

http://www.techworm.net/2015/09/sony-warns-its-users-not-to-take-waterproof-xperias-underwater.html

Re: Waterproof, the truth about it

Jake-SonyXperia — Thu, 17 Sep 2015 03:08:15 GMT

Hi marcel45,

Welcome to the community

You will need to contact Sony Mobile within your country. Please use my signature below to find contact details.

Re: Waterproof, the truth about it

marcel45 — Thu, 17 Sep 2015 03:12:02 GMT

Good morning Jake-SonyXperiaSupport,

okay, I will do that.

Re: Waterproof, the truth about it

Jake-SonyXperia — Thu, 17 Sep 2015 03:12:56 GMT

Let us know how you get on

Re: Waterproof, the truth about it

marcel45 — Thu, 17 Sep 2015 03:20:15 GMT

As soon as I have a result, then I will inform you, but at the moment the Sony Call Center is closed (05;20 am)

Re: Waterproof, the truth about it

marcel45 — Tue, 29 Sep 2015 08:49:02 GMT

I am sorry for my delayed message.

I have got the information, that the Xperia series is not as waterproof as it was. The advertisements have been updated now. However, that is a bad image Sony did.

Re: Waterproof, the truth about it

Uliwooly — Tue, 20 Oct 2015 23:25:04 GMT

@marcel45

That's not correct, the Z series are waterproof, its a misconception.

Re: Is my Z2 still waterproof?

marcel45 — Wed, 21 Oct 2015 11:35:11 GMT

@uliwooly

It is true. Double check it. The device was adverted as waterproof BY using it IN water.