topic Re: Mail app problems in XPERIA archive

Mail app problems

RSjodoff — Wed, 18 Mar 2015 10:42:29 GMT

After the new update all my folders disapeared and i cant seem to find a way to get them back. I still have them if i access the mail from a computer with the normal web-browser. Is this a problem from the update or is it just a sync problem.

Re: Mail app problems

Thommo — Wed, 18 Mar 2015 10:46:47 GMT

Which folders and have you selected show all folders at the bottom

Re: Mail app problems

RSjodoff — Wed, 18 Mar 2015 10:57:08 GMT

the folders that are gone are the ones i made myself from a computer but they all followed the sync in the earlier system-updates.

All the standard folders are there.

I did try with the show all option but only the standard folders show there aswell and i also remade the account to make sure there were no problems there.

Re: Mail app problems

Thommo — Wed, 18 Mar 2015 11:24:06 GMT

Not sure if this will help or even work but open the account settings and change the auto sync time from for example 30 days to All

Re: Mail app problems

RSjodoff — Thu, 19 Mar 2015 06:50:18 GMT

It was like that already, so that didn't help. I'll try to contact the company that provides the E-mail and see if they have some known sync problems with mobile devices.

Thanks for the help