topic Cannot find Backups at all in XPERIA archive

Cannot find Backups at all

Braddington — Mon, 16 Mar 2015 17:22:19 GMT

Hello everyone,

I have the Sony Xperia Z1 C6906 and use Sony Bridge for Mac to perform backups. I have never been able to get the software to make a successful backup in all the time I have used it. I have followed all th suggestions in the other threads about this in the forum. I looked in library/application support and there is no file named "Sony Ericsson Bridge for Mac". Everytime I perform a backup it states it is successful but when I try to restore my phone from a backup it cannot do it. I have typed the command into terminal that is suppossed to open the backup location but it doesn't exist. I have made sure my software is updated and I have unistalled it and reinstalled a few times but the problem persists. I cannot do a software repair because if I do I cannot restore my phone since it cannot successfully backup. What step should I take next?

Re: Cannot find Backups at all

Uliwooly — Mon, 16 Mar 2015 17:29:10 GMT

You can create a backup on your phone using the app "backup & restore" or you can follow this suggestions

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Cannot find Backups at all

Fredrik_L — Mon, 16 Mar 2015 22:59:43 GMT

Hi Braddington!

Sorry to hear that you can't backup your phone using Bfm.

It's a new version of Bfm (4.0) try to download it and see if it will work.

If please send me your error logs and I will forward them to the development crew.

Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here

Best regards

Fredrik